Mobile Carrier - value 'Not Distinctive' - Singtel not captured completely

[robert_verheuve]

Hi,

In our mobile carrier report, there is a value 'Not Distinctive'. What does this mean ? Is the SDK not able to recognise the value ?

The actual problem that we have is that Singtel (the #1 carrier here in Singapore) is not captured properly. We only have 10 counts with a value 'Singtel'. The count for 'Not Distinctive' is a few thousand, so we expect that the majority of the Singtel users are captured under that value.

Any ideas ?

Thanks

Robert

[jantzen_b · Accepted solution]

Since this is an older post, I'm assuming you've solved this issue. Incase others find this post, I'll post the link to the documentation below:

https://experienceleague.adobe.com/docs/analytics/components/dimensions/mobile-dimensions.html?lang=...