Missing analytics link name on first click of video | Community
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NingLaoShi
Level 2
June 20, 2023
Solved

Missing analytics link name on first click of video

  • June 20, 2023
  • 2 replies
  • 903 views

Hi, I have this video component that is not triggering a rule when I first play/pause the audio. But on the second and succeeding click, the rule is now triggering. One condition of the rule is that it will fire when there is analytics link name.

 

On first click of play/pause, the video component has no link name: values are shaded for privacy.

 

however, when I play/pause the video for the second time, this happens. a link name is shown

 

can someone help me, what is the issue with this? thanks

 

 

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Best answer by Pablo_Childe

Can you clarify are these embedded videos or player based videos?

 

Im guessing embedded? If they are i really recommend the plugin 

YouTube Playback

You will find often the embed preload would be skipped and in that case the link after click if finally available. things like pause , re plat etc can then also get tricky... I used it and solved tons of my video tracking issues. Also the dev is super nice and responsive and best part free!

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 20, 2023

What is setting those data attributes onto the element? Are you setting them? Or are your developers?

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity AdvisorAccepted solution
Community Advisor
June 28, 2023

Can you clarify are these embedded videos or player based videos?

 

Im guessing embedded? If they are i really recommend the plugin 

YouTube Playback

You will find often the embed preload would be skipped and in that case the link after click if finally available. things like pause , re plat etc can then also get tricky... I used it and solved tons of my video tracking issues. Also the dev is super nice and responsive and best part free!

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