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SOLVED

Journey path capturing

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Level 2

It is not possible to capture flow, if the pages are capturing in different report suites. We can capture the flow, if all the pages are capturing in same report suites

1 Accepted Solution

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Correct answer by
Community Advisor

Are you talking about using the Flow Visualization in Workspace, as well as the Next/Previous Page panel?

 

Then yes, those visualizations should work if everything is in the same suite (I say "should" only because I don't know if there are other odd "in the middle" items in your site flows... (for instance, if you click on a link on Site A, before it goes to Site B maybe it hits Site C temporarily, then is auto redirected to Site B...   this can cause issues sometimes because A to C is considered an exit link, and C to B is considered a Referral)

 

The main recommendation from Adobe is to use a Global Suite and create Virtual Suites from that for each site... 

 

This does mean that all domains must be coded as "Internal URLs"  - so if you are tracking referrals from Site A to Site B, this will no longer work... you will need to come up with a custom solution to track internal linkages.

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1 Reply

Avatar

Correct answer by
Community Advisor

Are you talking about using the Flow Visualization in Workspace, as well as the Next/Previous Page panel?

 

Then yes, those visualizations should work if everything is in the same suite (I say "should" only because I don't know if there are other odd "in the middle" items in your site flows... (for instance, if you click on a link on Site A, before it goes to Site B maybe it hits Site C temporarily, then is auto redirected to Site B...   this can cause issues sometimes because A to C is considered an exit link, and C to B is considered a Referral)

 

The main recommendation from Adobe is to use a Global Suite and create Virtual Suites from that for each site... 

 

This does mean that all domains must be coded as "Internal URLs"  - so if you are tracking referrals from Site A to Site B, this will no longer work... you will need to come up with a custom solution to track internal linkages.