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Issue with Adobe Analytics Integration & Adobe Hybris Extension

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phall_hershey
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phall_hershey
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14-02-2017

1) Yes, it is an issue with Adobe Analytics integration to Hybris.

2) We are using Adobe Hybris connector for Analytics, which is available on Market Place

3) Hybris team has checked into this and confirmed that the connector is developed by Adobe

4) Issue with Adobe Hybris Extension

Extension Location: http://hybris.com/en/products/extensions/adobe-analytics

5) Issue Description:

price of Items added to shopping is not flowing into DTM, due to Javascript error. The error screen shot is attached. Connector installation was done using installation guide provided, with no customization. Hybris version 6.1. Per implementation team (Infosys), this is an out of the box implementation and error is happening with connector code which Adobe has developed.

6) Screenshot is attached to the note. Kishore can provide additional details, if required.

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phall_hershey
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phall_hershey
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21-02-2017

It was relayed to the project manager that the issue we (as in Hershey) are experiencing is the result of a bug.  I created a Daycare ticket for this issue, and the team pointed me here.  Do you have a link on where I need to go to open a case with Customer Care?