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Incrementing Product Views in Adobe Analytics


Community Advisor

Hello All,

Based on the definition from Adobe, the metric 'prodView' metric counts the number of hits that match either of the following:

1. The value prodView exists in the events variable; or

2. The products variable is set, and no shopping cart events exist in the events variable. Any event that is not custom (event1 - event1000) is a shopping cart event.

#1 is fine.

But I doubt #2. We set product string (Product & Product Category mostly) in almost all our form pages (BnF sector) but never seen that 'prodView' is incremented. It is a BnF sector and thus I am sure that we don't set any shopping cart events as said in #2.

Any inputs here? Happy to discuss.

Thank You, Pratheep Arun Raj B.

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