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I see this message com.adobe.media.analytics' is not enabled on current event (conditions not met) when implementing straeming media with web sdk

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 I see this message com.adobe.media.analytics' is not enabled on current event (conditions not met) when implementing straeming media with web sdk

I am able to sent dimensions like content lenght, content name, but I see no content start or media start even though  I set them up as true in my schema.

I see this message in the stream: 'com.adobe.media.analytics' however i see data in analytics. but not all of it. is it something related of how I am sending the event? I have enabled the datastream with media analytics. The report suite is enabled too for media. 

Captura de pantalla 2025-01-17 101341.png 
I can see the data in the console using the media.play.
Captura de pantalla 2025-01-17 101551.png

I have a session started.

And I see no data 

juan43_0-1737105485363.png

I am using send event as play instead of using send media event. could that be the issue?

 

1 Accepted Solution

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Correct answer by
Level 10

Hi @juan43 ,

I believe it is happening as you are using sendEvent instead of sendMediaEvent because the sendMediaEvent has Player ID (outside XDM) as a required field which is the media session unique identifier and in sendEvent this value might be missing hence the event not qualifying on edge when validated against media payload.

Cheers!

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1 Reply

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Correct answer by
Level 10

Hi @juan43 ,

I believe it is happening as you are using sendEvent instead of sendMediaEvent because the sendMediaEvent has Player ID (outside XDM) as a required field which is the media session unique identifier and in sendEvent this value might be missing hence the event not qualifying on edge when validated against media payload.

Cheers!