Expand my Community achievements bar.

Join us at Adobe Summit 2024 for the Coffee Break Q&A Live series, a unique opportunity to network with and learn from expert users, the Adobe product team, and Adobe partners in a small group, 30 minute AMA conversations.
SOLVED

How to use time spent in segments

Avatar

Level 3

Hi, I'm having some doubts on how to use information on time on site.

Specifically I would like to build a segment such as:

Visitors who spent at least 20 seconds on page X

This means that I would like to include Visitor A, who spent only 5 seconds on the page the first time, but 20 seconds the second time he visited the page. I also want to exclude Visitor B who spent 15 seconds on page X the first time, and 45 seconds on page Y during a 60 seconds visit.

I worry that if I use Average time on page, I will not capture Visitor A, as Adobe will return the average of the two visits. I also worry that I will capture Visitor B, as he visited two different pages and on average he was above 20 seconds per page, although I only want to focus on page X.

Could you assist me in how to build this segment in the proper way?

Thank you in advance!

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Dear Floria,

Can you do an 'AND' condition like below to get the results you need? Or, your request is something different?

1412602_pastedImage_0.png

Thank You!

Arun

View solution in original post

3 Replies

Avatar

Correct answer by
Community Advisor

Dear Floria,

Can you do an 'AND' condition like below to get the results you need? Or, your request is something different?

1412602_pastedImage_0.png

Thank You!

Arun

Avatar

Community Advisor

i suggest you use a „visit„ segment with the following condition:

“page equals x“

then „within 1 pageview“ and „after 20 seconds“

“page exists“

this way it should select all visits where the user was on page X and the next page view was after 20 seconds.

Avatar

Level 3

Hi Arun, thank you for the reply, I think this is what I was looking for! I didn't realize granular time could be used as "metric" even if it is a dimension