Hi everyone,
I’m working on a project to analyze the impact of Generative AI tools (e.g., ChatGPT, Google AI Overview) on our website traffic and engagement metrics using Adobe Analytics.
We recently lifted AI crawler restrictions in mid-July, allowing GenAI tools to index our website. Since then, we’ve noticed changes in traffic patterns, especially on informational pages.
However, since traffic from AI Overview is categorized as organic search by default, I’m looking for alternative methods or best practices to:
Has anyone tackled similar challenges or found alternative ways to isolate GenAI impact in Adobe Analytics?
Any tips, segment logic, or dashboard examples would be greatly appreciated!
Thanks
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There is a new release coming to Adobe Analytics in October that will let you analyze traffic from AI sources. If you read the release notes, it's the first item. Current Adobe Analytics release notes | Adobe Analytics
In the meantime, if you identify the AI referrers you could build a segment for them. Eric Matisoff wrote a blog about this a little while ago, and he talks about some of the challenges with identifying AI traffic. Identifying Traffic from Generative AI / LLMs | Analytics Rockstar 🤘
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Thanks for sharing the update — I wasn’t aware of this upcoming release. It’s great to know Adobe is introducing a feature to help analyze AI-driven traffic.
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In the meantime, even without the Adobe update, you can create a segment that looks at referring domains from known Gen AI websites.. while the Adobe one should be a more complete list, reviewing the "heavy hitters" is an easy check you can make today.
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Thanks for the tip — that’s a great interim solution! I’ve started setting up a segment using known GenAI referring domains.
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