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Help > Customer Care link does not work

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Level 1

Hi there

I've tried clicking the Customer Care Link from the Help menu and this just reopens the site in a new tab. (I've tried FireFox and Chrome)

My colleague is however able to access this.

How can this be resolved?

L

1 Accepted Solution

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Correct answer by
Employee

Hey,

Could you please confirm me if you are a supported user of your company? Because only supported users can access the CustomerCare portal.

Thanks!

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1 Reply

Avatar

Correct answer by
Employee

Hey,

Could you please confirm me if you are a supported user of your company? Because only supported users can access the CustomerCare portal.

Thanks!