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SOLVED

Getting different mid values across domains

deepakr39599706
Level 1
Level 1

We have marketing cloud visitor id  (mid)  setup on all our domains.

But, what we are seeing is that a different mid gets setup for every domain.

What we are noticing is that :
1.   Org Id is the same in each case
2.   mid is different in each.

Any ideas on what we might be missing out on here!!

Thanks,
Deepak 

1 Accepted Solution
PratheepArunRaj
Correct answer by
Moderator
Moderator

Dear Deepak,

Your first domain supports cookie : www.stubhub.com

1483636_pastedImage_0.png

You second domain didn't : www.stubhub.co.uk

1483663_pastedImage_8.png

For your first domain, Cookie Domain Period is not needed since the Domain Period by default is 2. But for your second domain, it is 3 and you have to set this inside Marketing Cloud ID Service. Please do so and test it.

Link for knowledge : s.cookieDomainPeriods

Thank You

Arun

View solution in original post

3 Replies
PratheepArunRaj
Moderator
Moderator

Dear Deepak,

Make sure that your domains support Cookies. If yes, it should never be the case.

Can you share your public domains to verify?

Thank You

Arun

PratheepArunRaj
Correct answer by
Moderator
Moderator

Dear Deepak,

Your first domain supports cookie : www.stubhub.com

1483636_pastedImage_0.png

You second domain didn't : www.stubhub.co.uk

1483663_pastedImage_8.png

For your first domain, Cookie Domain Period is not needed since the Domain Period by default is 2. But for your second domain, it is 3 and you have to set this inside Marketing Cloud ID Service. Please do so and test it.

Link for knowledge : s.cookieDomainPeriods

Thank You

Arun

View solution in original post