getTimeToComplete Plugin is not working

[ambikaTewari_ATCI]

Hi Team,

I have defined 'getTimeToComplete' plugin in Adobe Analytics extension like this :

// Start the timer when the visitor initiates Merchant Process
if (s.events.indexOf("event139") > -1) getTimeToComplete("start");
// Stop the timer when the visitor makes a change and set eVar125 to the time difference between stop and start
if (s.events.indexOf("event112") > -1) s.eVar125 = getTimeToComplete("stop");

I have initialized the plugin also like this :

But I'm getting this console error :

is there anything I'm doing it wrong?

Any help on this would be really appreciated.

Thank you.

 

[ezhil_raja]

Please confirm if you have properly installed the plug-in using AppMeasurement.js after the Analytics tracking object is instantiated

[ambikaTewari_ATCI]

yes I have installed it now as mentioned in help doc https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/gettimetocomplete and now it is workign corectly

[AbhilashSh]

Hi @ambikaTewari_ATCI , it seems like s.events is undefined. Can you check if s.events exists before calling indexOf function?