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SOLVED

Flow chart: Exit

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Level 3

Hello

Discovering the flow chart and I would need an information regarding the chart I have built.

My question is about the "starts with", I can't see any exits from the entry page. Is it expected? I would assume that an exit is still a path after viewing the 1st page. 

I can see Exits from the second step only.

Thanks for your help.

Sophie

 

 

 

 

1 Accepted Solution

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Correct answer by
Level 4

Since the specified page is the start point of the user journey, the next page hit is where the drop-offs (exits) will be recorded. Alternatively, you can drop the page in the middle to determine visitors who exit from the specified page coming from the previous page.

juliusonyancha_0-1721912669342.png

 

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4 Replies

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Community Advisor

Hi @Sophie_H,

 

Yes it is expected. You can see your first page exit on second step.

 

prads_0-1721912048778.png

 

Avatar

Correct answer by
Level 4

Since the specified page is the start point of the user journey, the next page hit is where the drop-offs (exits) will be recorded. Alternatively, you can drop the page in the middle to determine visitors who exit from the specified page coming from the previous page.

juliusonyancha_0-1721912669342.png

 

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Level 3

Thanks ! is there any documentation to read about this by any chance?