Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Exclude Visitors using VPN

Avatar

Level 1

Hi 

 

Is there any way to exclude the users having VPN to visit the website? 
We have lots of visits accumulated under one county and we think the big share is those using VPN

 

Regards

Reza

1 Accepted Solution

Avatar

Correct answer by
Level 4

Hey @Reza_Bazargan -

 

I don't think there is a direct option to exclude data for users who are using VPN. However, you can get the IP address information from Data Warehouse reports

 

You can exclude data from specific IP addresses, such as internal website activities, site testing and employee usage, from your reports. Excluding data improves report accuracy by excluding IP address data. Additionally, you can remove data from denial of service or other malicious events that can skew report data. You can configure exclusion or by using your firewall.

Analytics > Admin > All admin > Exclude by IP

 

You can use wildcard indicators (*) to exclude a range of addresses. For example, 0.0.*.0 would exclude all IP addresses between 0.0.0.0 and 0.0.255.0. You can exclude up to 50 different IP addresses.

View solution in original post

2 Replies

Avatar

Community Advisor

I think you should look at ip filtering. Im guessing the vpn you see is predominantly one IP group. Ip filtering then should help you exclude them.

 

Go to admin > report suites > general setting > bot rules

 

Add exclusions there.

 

regards

Avatar

Correct answer by
Level 4

Hey @Reza_Bazargan -

 

I don't think there is a direct option to exclude data for users who are using VPN. However, you can get the IP address information from Data Warehouse reports

 

You can exclude data from specific IP addresses, such as internal website activities, site testing and employee usage, from your reports. Excluding data improves report accuracy by excluding IP address data. Additionally, you can remove data from denial of service or other malicious events that can skew report data. You can configure exclusion or by using your firewall.

Analytics > Admin > All admin > Exclude by IP

 

You can use wildcard indicators (*) to exclude a range of addresses. For example, 0.0.*.0 would exclude all IP addresses between 0.0.0.0 and 0.0.255.0. You can exclude up to 50 different IP addresses.