Exclude visitors that have visited a link in the last 12 months | Community
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KathrynGa
February 2, 2024
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Exclude visitors that have visited a link in the last 12 months

  • February 2, 2024
  • 1 reply
  • 515 views

Hi I am trying to understand how many customers in the last 30 days have come to my site that have checked their shopping cart out in the last 12 months. When I try to run this my data looks wrong and believe it's excluding customers who have ever checked their shopping cart out. Is there a way to timebox it to 'not visited X link in last 12 months' ?

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Best answer by Jennifer_Dungan

So, Visitor segments are a bit funny... up until recently, Visitor Segments used to be all time... i.e. "has a user ever in their lifetime done X"

 

Now, the segments are time locked to your panel range...

 

Now it in the old world, if you wanted to see users who did X within your report range, you could add a date range into your segment, no problem...

 

 

Now however, you can still add a time range into your segment, but unfortunately, this now causes your freeform table to return all the months of data (it's not constrained to your report period, the segment date range now acts like an stacked date range on the column)....

 

So the new way that segments process data ranges inside the segment definition isn't great....

 

In fact, it kind of makes it impossible to pull the report that you want... 

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
February 2, 2024

So, Visitor segments are a bit funny... up until recently, Visitor Segments used to be all time... i.e. "has a user ever in their lifetime done X"

 

Now, the segments are time locked to your panel range...

 

Now it in the old world, if you wanted to see users who did X within your report range, you could add a date range into your segment, no problem...

 

 

Now however, you can still add a time range into your segment, but unfortunately, this now causes your freeform table to return all the months of data (it's not constrained to your report period, the segment date range now acts like an stacked date range on the column)....

 

So the new way that segments process data ranges inside the segment definition isn't great....

 

In fact, it kind of makes it impossible to pull the report that you want... 

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