Email ID

[SivaramM]

I have Visitor ID as an eVar,

Now I want to know the email ID of that particular Visitor ID in Adobe Analytics workspace.

Please assist.

Thanks.

[bjoern__koth · Accepted solution]

Hi @SivaramM 

What exactly is your use case?

When you say you have a Visitor ID, would that be the actual user id that is present in the CRM?

And when you say emailID, you mean an ID and not an actual email address? Since an email address is considered PII and should not be used in AA.

This might be a use case for either Customer Attributes (if your company has a license) or classifications (via FTP upload).

[igupta]

Hey @SivaramM ,

Just sharing answer from a different perspective although I totally agree from what @bjoern__koth  has said.

By visitor ID, do you mean you are storing Adobe Experience Cloud ID in an eVar? Do you also have user Email address (encrypted, I assume). Then you can simply use breakdowns or Data Warehouse report. But if you are looking start storing or look through another database, you would have to go with the approach @bjoern__koth  mentioned.

Best,

Isha

[Jennifer_Dungan]

I think both @bjoern__koth and @igupta covered what I would say about capturing PII like that... which is not recommended..

However, in our system, I do capture our User Guid for logged in users... technically speaking, if you have a data base team, you could ask them to lookup the ID against the DB. But if the ID you are capturing is just the Adobe ECID, there is nothing to stitch.

[Jagpreet_Singh_]

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