Eloqua tag not working if implemented via launch

[ravi7]

All,

Launch has the capability of placing third party tags on the site, but recently i happened to do a third-party tag Eloqua via launch. we are not able to see any data being collected in Eloqua tool post a month, basically the tagging done via launch is not found to be working.

Please post any such experience or solution in this scenario.

[Jennifer_Dungan]

I don't know enough about the Eloqua tag to offer a lot of support... but there could be a number of reasons it's failing... from there being a JS issue in the code, to the script being added too late in the page/execution to fire properly... Without seeing what is happening this will be hard to advise on...

First, I would turn on the Launch debugger:

// Turn it on:
_satellite.setDebug(true);

// Turn it off:
_satellite.setDebug(false);

To see when the rule is triggering.. I would also look closing for errors in the browser console that might indicate an issue....

Good luck