Does Adobe SDK get turned off in low power mode for iOS and Android devices | Community
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2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 28, 2024

I am not sure... and I don't know if its documented anywhere... 

 

If I were to guess... I would expect this would be up to your own developers / implementation whether or not to disable it?

 

You might have to contact Client Care on this one to get a proper answer.

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 30, 2024

To be honest, I would not see a reason why. A handful requests should not make a big difference battery-wise.

But yeah, please do check with the support and post the response here!

Cheers from Switzerland!
jaishalAuthor
Level 4
July 2, 2024

Here is the response i got from Adobe Support:

 

If the app hosting Adobe SDKs is still functioning in low power mode on a device that tracking will continue to occur also, yes.

Low Power Mode automatically adjusts settings to use less power and extend battery life often impacting the following features:

 

1. Display: Lowers screen brightness and display refresh rate

2. Animations: Minimizes animations

3. Background apps: Prevents apps from using data in the background and reduces background app refresh

4. Other features: Pauses iCloud Photos sync, suspends automatic downloads, and pauses email fetch

In the event no connection is present, Adobe SDKs cache hits on the device itself until a network connection is reestablished at which time hits are forwarded to Adobe servers

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 2, 2024

Thanks for sharing, more or less as expected. As long as the app is functioning, the SDK will continue as well

Cheers from Switzerland!