Question

Data Warehouse requests : can not save request

Forum|Forum|2 years ago
November 13, 2023
2 replies
4584 views

I try do step as export guide but can not click save request now.

what should I do next step?

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Jennifer_Dungan

Community Advisor and Adobe Champion

I don't have the new UI, but I would imagine that you are missing a required field in one of the other tabs we can't see from your screenshot (a message at this point indicating what fields are preventing saving would be a nice feature....)

K

Kanjana_SrinuanAuthor

Now Data Warehouse was changed and I try download data but can not click save request as picture.

Jennifer_Dungan

Community Advisor and Adobe Champion

Unless you have hidden it for security purposes, you don't have a destination for the file (i.e. account)

I've heard other people complain about having to set up an account for a simple email report... and I agree, there should be a "one off" way to send reports....

There was never a "download" option, but the email of the user building the report was always automatically added in the past.. this interface doesn't do that....

You cannot save until you tell the report where to go.

E

ElineBi

Hi @jennifer_dungan, I too have this problem now. I should have the right access for DW, created an account and a location. The 'Save request' button is blue and I can click it, but it returns an error. What could be the problem?
Best, Eline

Jennifer_Dungan

Community Advisor and Adobe Champion

They really need more friendly error messages (these generic messages are horrible and aren't helpful)

Was there any error in your console, @elinebi? Maybe we can glean some insight from there? Otherwise, I think you may have to contact Client Care, who may have access to backend error logs?

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