I've ensured that the login parameters are right using an ftp client and ensuring that I've at least 2GB of free space. The parameters I used are:
host: ip of the host server, lets say 126.96.36.199
The report has failed and is constantly sending me emails with the notification of the error, how can I stop this?
The report I created is scheduled for being send just once (send immediately). Can I erase the report so it doesn't appear in the request Manager tab? I don't see any remove button or unsuscribe option anywhere
Could you please clarify if you are using Azure Blob or you have configured the server to work as FTP/SFTP? If it's Azure Blog, you will need to create a ticket with Client Care team to get this done manually. Currently this option is not available via the UI.
However, if the server is configures as FTP/SFTP, please note Adobe uses the port 22 for SFTP requests only. If the server don't support secure protocol I would recommend using port 21 instead of 22 for FTP.
Hi @myradio_digital . Have you included the sftp:// before the IP address ? If not than can you please write the hostname as sftp://188.8.131.52 . Since you are using SFTP server so it is mandatory to write sftp:// before the IP address.