내 커뮤니티 업적 표시줄을 확대합니다.

Submissions are now open for the 2026 Adobe Experience Maker Awards
해결됨

Data View tab and Connections tab not showing up in Customer Journey Analytics

Avatar

Level 2

BrandonGo1_0-1713380626851.png

 

Hello all - Our company recently acquired Customer Journey Analytics, I'm the system admin for our company's Adobe platform but this CJA product is fairly new to me. I cannot figure out how to get the 'Data View' and 'Connections' tab to show up in the CJA. I've provided some users and myself all permissions possible for CJA but those tabs are not showing up as shown in my screenshot of CJA landing page attached here. Thus our users are unable to create data views and connections.

 

I suspect there might be additional permissions required in AEP? I don't see anything in existing documentation so far, can any of you assist? Thank you in advance! 

주제

토픽은 커뮤니티 콘텐츠를 분류하여 관련성 있는 콘텐츠를 찾는 데 도움이 됩니다.

1 채택된 해결책 개

Avatar

정확한 답변 작성자:
Level 2

I ended up going to Adobe Support and got an answer, sharing it here in case anybody needs it later:


The 'Data View' and 'Connections' tab will only show up to product admins — not to be confused with system admins, or product-profile admins — and are not controlled by any line-item-permission within a product-profile.

But that may not be all. You're also correct that there are some AEP permissions that you'd need to properly administrate CJA. They're documented here, but how to actually acquire them is confusing:
https://experienceleague.adobe.com/en/docs/analytics-platform/using/cja-admin/cja-access-control#pro...

 

 

원본 게시물의 솔루션 보기

2 답변 개

Avatar

정확한 답변 작성자:
Level 2

I ended up going to Adobe Support and got an answer, sharing it here in case anybody needs it later:


The 'Data View' and 'Connections' tab will only show up to product admins — not to be confused with system admins, or product-profile admins — and are not controlled by any line-item-permission within a product-profile.

But that may not be all. You're also correct that there are some AEP permissions that you'd need to properly administrate CJA. They're documented here, but how to actually acquire them is confusing:
https://experienceleague.adobe.com/en/docs/analytics-platform/using/cja-admin/cja-access-control#pro...

 

 

Avatar

Community Advisor and Adobe Champion

Thank you for sharing the answer, I am sure that will help the next person who finds this post!