CJA Sandbox Capabilities - Connection & Data View Rights Issue

[AnkitJasani29]

Hi everyone,

I'm currently facing an issue in the CJA Sandbox environment where I'm unable to create, update, or remove connections and data views without involving the Adobe support team.

I wanted to check with the community:

1) Is this limitation something everyone is experiencing in the Sandbox?

2) Or is there a way to configure user-level rights in the Sandbox that allows for self-service on these tasks?

If anyone has figured out a workaround or knows if there are specific permissions that can be granted within the Sandbox environment to avoid relying on support, I'd really appreciate your insights.

[KumarRishii]

Hi @AnkitJasani29

I encountered a similar issue while setting up the configuration using Sandbox access and was unable to create the connection. You’ll need to ask to the support team to create a connection between the dataset names and Person IDs. They will create the data view and setting up the connection for you.

[AnkitJasani29]

Hi @KumarRishii ,

They did already but for any changes I need to inform them again.

I can't modify data view as well without taking help from support over the email.

[Harveer_SinghGi1 · Accepted solution]

Hi @AnkitJasani29 ,The CJA Sandbox accounts are normally shared among multiple users/partners and access to CJA Data Views and Connections requires CJA product admin access where the admin access cannot be granted to users/partners within a shared AEP sandbox, as that would allow you to see the Views/Connections of other users/partners. The way CJA admin permissions work, if you can see one Data View/Connection, you can see them all. As such, in order to protect user/partner data privacy, no users/partners have the ability to view or edit/create Data Views or Connections.

The only way to create/modify connections and data views in such accounts is through Adobe Support.

I hope this helps.

Cheers!