Cart Abandonment data which is coming from campaign not populating in Adobe Analytics dashboard

[SapnaYa1]

Hi community,

I have implemented the product cart abandonment through launch and trying to populate the data in analytics dashboard which is coming from campaign. i am using the delivery labels, cmp parameters and coupon based tracking to check Email sent , Email opens and conversion data but it is not populating. Please suggest to best possible way to check where i am lacking.

[Jennifer_Dungan]

Hi, we might need a little more information about the flow and what is tracked where...  I am not sure I fully understand what you are doing and I want to be sure that we can provide you with the best help based on understanding the issue in depth.

[SapnaYa1]

Sure, We can setup a call for same

[Jennifer_Dungan]

Hi, before we jump straight to a call, can you break out your flow maybe?

Something along the lines of:

• Product Page
  • what evars / props / events you are tracking that relate to your flow
• Cart
  • what evars / props / events you are tracking that relate to your flow
• What and how are you tracking Cart Abandonment?
• What are you tracking on Purchase (in case we need to try and use this as part of a calculation

Basically, I need to understand what we have to work with.