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Capturing successful Pardot form submit - not errors

e30powar
Level 3
Level 3

We use Pardot forms and landing pages and have the forms correctly tagged to utilize Adobe Launch. We have a rule using Core - Submit which triggers and sets evars and events. The problem is it triggers every time someone submits even if they do not fill in all the required fields and they receive an error after clicking submit. Important to note there is no thank you page, all single page app, same url after submit.

 

e30powar_0-1617036969221.png

 

3 Replies
yuhuisg
Community Advisor
Community Advisor

In your Rule, are you able to add a Condition that checks for something that indicates a successful submission? E.g. a hidden <input> value.

e30powar
Level 3
Level 3
I'm not sure how I would use an input value. Can you help me understand? I see this one for instance "<input type="hidden" name="hiddenDependentFields" id="hiddenDependentFields" value="">" How would I use that as a condition?
yuhuisg
Community Advisor
Community Advisor
I'm not familiar with Pardot. I assumed that it might have a hidden value that indicates whether the submission is successful or not. I suggest talking with your developers or read Pardot's docs to find out more about how to determine a successful form submission, then set a condition in your Rule accordingly based on what you've found.