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SOLVED

Cannot connect to Adobe Analytics from AEM (authentication problem)

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Level 2

Hi,

I'm trying to connect to Adobe Analytics from AEM Cloud Services configuration but cannot succeed. But I can access to Adobe Analytics Dashboard (Adobe Marketing Cloud) successfully via Adobe ID. The document to reproduce this issue is attached below. Can you have a look and help me ? Where we can get exact username to log in to AA ?

1 Accepted Solution

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Correct answer by
Employee Advisor

Try your web services credentials (Admin > Company Settings > Web Services)

Not sure if this will work or not.

View solution in original post

6 Replies

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Level 3

Hi,

I can't connect to Adobe Analytics too. It show different message.

I 've tried Adobe ID & Analytics account & password . Both was fail.

(AEM start by quickstart)

 

Han

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Correct answer by
Employee Advisor

Try your web services credentials (Admin > Company Settings > Web Services)

Not sure if this will work or not.

Avatar

Level 2

Hi hyderziaee,

Resolved. Thanks a lot. I could find some username in that page.

@han ting : do to admin > user managements page and try to enter new password 

Thanks

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Level 3

Hi hyderziaee & Khoa,

 

Thanks for advice, while I still can't connect Analytics by share password.

Maybe something was wrong, I'll keep trying.

 

Thank you.

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Level 3

Hi TanmayM,

I 'll keep trying. Thank you so much.

 

Han