Can't access Data Warehouse

[jesperb18079817]

Hi!

I can no longer access the "Data Warehouse" on my account, any ideas?

It worked fine yesterday morning since then it just won't load.

Thanks!

[PratheepArunRaj]

Hello,

Are you an Admin? Kindly confirm to advice.

Thank You!

Arun

[jesperb18079817]

Yes I believe so, I have been using this for a few days but suddenly it stopped working.

Thanks for your advice!

[PratheepArunRaj]

Hello,

Ifyou are admin, go to Admin >> User Management >> Users and click on your name to see that you have access to all groups. If not, select everything, re-login and see whether you can see Data warehouse

If you still cannot, go to Admin >> User Management >> Groups, create a New User Group at the top right, select the report suites, give "All Access" to all the Report Access and pull your name into the group members to select okay. Re-login again, you can see it for sure!

If you are not Admin, you cannot do any of the above. So please reach Admin to give the access in the same way as said.

Thank You!

Arun

[jesperb18079817 · Accepted solution]

Thanks!

I found the issue, apparently I need to have Global settings enabled and a not account specific settings enabled when navigating to the Data warehouse.