Anchor Links and campaign tracking code

[debwilliam]

Hello Community,

On a URL, I want to add an anchor link, plus a campaign tracking code, but on doing so and loading the URL, most of the time the section of the page that we intend to anchor and load is not showing unless the page is cached in the browser- basically i have to load the page twice to see the anchored section. Any suggestions?

https://www.deloitte.com/ca/en/about/story/impact/impactthatmatters.html?id=deb_test#podcast

Thanks

[bjoern__koth]

Hi @debwilliam 

this sounds more like an implementation question to your developers.

Your URL structure is correct. 

By any chance, are you using a single page application that may struggle to properly initialize with your campaign query parameter?

[Jennifer_Dungan · Accepted solution]

Hey @debwilliam!

Interesting... I checked the site, your link works for me (I am properly taken to the podcasts section) on the initial load (I even test on incognito).

I can also see your code being tracking in eVar0/Campaign Codes.

Clicking around the site, it doesn't seem to be an SPA, but there may be SPA elements....

Is the intention for this link to be an internal link? If so, there are two things:

1. Where in the site is it linked from, as that might be impacting the functionality (like an SPA experience within the site, or maybe something else causing an issue)

2. If this is an internal link, I would not use your eVar0/Tracking Code which is supposed to be for external campaigns to track this, but to set up a separate custom Internal Tracking Code dimension. External and Internal Codes should be kept separate because fundamentally they represent different things... one is telling you how people entered the site, and what ways they re-entered from external sources during their visit... vs internal campaigns which look at how you are funneling people internally to your content.

[jeff_bloomer]

Hi @debwilliam,

Same experience as @Jennifer_Dungan.  It's working fine for me as well.  Perhaps it's because we are all external from your system?  Of course, Jen is saying everything I would about the Campaign tracking.  That's pretty standard, so let us know what you're seeing.

Thanks!

[debwilliam]

Thank you @Jennifer_Dungan and @jeff_bloomer i think it was some caching issue on my side. All good, I ran it again after both of you confirmed. Appreciate the input. 

[Jennifer_Dungan]

Glad it started working for you! I hate when random functional bugs make me lose my sanity, lol.