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Analysis Workspace freezes!!

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Level 1

Every Tuesday morning (9am to 2pm) Analysis workspace fails to deliver the scheduled projects. And when I try to manually force a delivery, the report delivers the report with unresolved data elements.

Can anyone help fix this issue?

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Bharat, this sounds like an issue that would be best addressed with Customer Care. I would recommend working with a customer care agent to pinpoint where the core of the issue is so they can work with engineering for a resolution.

To help troubleshoot the issue, is it only occurring on a single project, or is every single project Tuesday morning failing, no matter how simple?

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1 Reply

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Correct answer by
Employee Advisor

Hi Bharat, this sounds like an issue that would be best addressed with Customer Care. I would recommend working with a customer care agent to pinpoint where the core of the issue is so they can work with engineering for a resolution.

To help troubleshoot the issue, is it only occurring on a single project, or is every single project Tuesday morning failing, no matter how simple?