unexpected error while logging in to Analytics | Community
Skip to main content
robertd26720139
robertd26720139
March 7, 2017
Solved

unexpected error while logging in to Analytics

  • March 7, 2017
  • 1 reply
  • 1268 views

Greetings,

I'm getting an error when logging into Analytics.  Since I can't log in, I can't send in an incident.  I'm getting quite agitated with no clear path forward to get some help.  Anyone have a suggestion?  Here is the error:

An unexpected error has occurred. If the problem persists, please submit an incident to Customer Care through your supported user with the code: 20170306_58bdd3f60d0b3

Thanks,
robertd

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by TanmayMathur

Hi Robert,

Welcome to the Analytics Community!

Apologies for the inconvenience. That login issue was most probably due to the maintenance going on. In future, you can check out http://status.adobe.com/marketing_cloud for real time system status. 

Also, For Analytics, you can reach out to support by calling to 800-497-0335 or emailing to clientcare@adobe.com.

I hope this helps.

Tanmay

1 reply

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
March 8, 2017

Hi Robert,

Welcome to the Analytics Community!

Apologies for the inconvenience. That login issue was most probably due to the maintenance going on. In future, you can check out http://status.adobe.com/marketing_cloud for real time system status. 

Also, For Analytics, you can reach out to support by calling to 800-497-0335 or emailing to clientcare@adobe.com.

I hope this helps.

Tanmay

Terms & ConditionsAccessibility statement

Loading footer...