Alerts - Threshold not available

[YvesDE2]

Hi,

In the instructions for alerts the following options are mentionned : 

https://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/anomaly-detection/in...

• anomaly exists
• anomaly is above expected
• anomaly is below expected
• is above or equals
• is below or equals
• changes by
• You can set a threshold of 90%, 95%, 99%, 99.75%, and 99.9%.

However, in the account I am working in the options in RED are not available. I'm especially interested in using the threshold function. 

I have an admin / all rights profile and I cannot find if this is something that can be activated somehow or if this function is no longer available. 

Can anyone here help me on this?

[bjoern__koth]

Hi @YvesDE2 

it depends on your contract. In that case anomalies do not exist.

Same here on a client of mine with the freemium Analytics they got with AEM

[YvesDE2]

Hey,

Thank you for the reply. 

I asked for their type of contract and they have a "select" contract and I see that it is not included indeed. 

https://business.adobe.com/products/analytics/compare-adobe-analytics-packages.html

[MandyGeorge · Accepted solution]

With the select, it doesn't have the intelligent alerts, which is what uses the % thresholds. Also, with Select you won't be able to use hourly alerts, daily is your only option.  (There's also a few other differences between the two packages with stuff for segments, report builder, etc.)

[Krishna_Musku]

Yes, Intelligent Alerts are available to Adobe Analytics Prime and Adobe Analytics Ultimate customers only.