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SOLVED

Advertising analytics no data

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Level 1

Hi All,

We notice that no data is coming in our report suite from google adwords.

What can be the causes?

We already checked the code which is still present in google account tracking templates.

Kind regards,

Miro

Digital analyst Telenet

1 Accepted Solution

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Correct answer by
Level 10

Hi Miro,

Do I understand it correctly that from the report suite configuration perspective (advertising analytics setting) all indicates the green status?

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3 Replies

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Correct answer by
Level 10

Hi Miro,

Do I understand it correctly that from the report suite configuration perspective (advertising analytics setting) all indicates the green status?

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Employee

Please check if you have campaign tracking code in the same order for Google Adwords configuration as well as Adobe Advertising Analytics account. Refer the below documentation for Tracking instruction :

Tracking: Manual Mode and Auto Mode

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Level 1

Hi, many thanks for the answer. Yes,everything is correct. We also noticed that the connector started to work again suddenly. The cause is not yet known. We wonder whether there is a way to recuperate the lost data.

Miro