Adobe Excel Report Builder - Unable to login due to P...

[sukkhap54420907]

I was using last week to successfully login to Adobe Excel Report Builder.
This morning all I get:

Is there any way to resolve this?

[sarahchatts]

@sukkhap54420907 We are facing this issue also. I chatted with client care who confirmed there is 'some kind of issue' with accessing the login page, being worked on.

 
There was maintenance last night so it could be related. I can post back here if I get an update to my clientcare chat.

[sukkhap54420907]

I had to go to a different laptop (personal) to run Adobe Analytics Excel Report Builder. Why it worked on my laptop and not on the corporate laptop, STRANGE.

[sarahchatts]

Oh thanks for that - both of us experiencing the issue are working from home, so can't really try alternatives! I did find this, maybe the firewall on your corporate laptop:  https://experienceleague.adobe.com/docs/analytics/analyze/report-builder/troubleshoot.html?lang=en#s...

[amgup · Accepted solution]

@sukkhap54420907 @sarahchatts  There was an on-going issue with the Report Builder login which has been resolved now. Please try logging in the report builder. Also, please update the Report Builder to the latest version.