


Hi
Has anyone experienced this before, below records are of the one ECID and with every hit, visit_num gets incremented.
This is messing up our visits counts any solution
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Hmm, that is really strange.. my first thoughts are that someone requested client care to override the default session timeout on your suite?
You might want to confirm with client care that the settings are in fact correct....
I will try and think of other possible reasons for such a behaviour....
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