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Ability to record analytics behind firewall?

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My company has an internal site under a firewall that we would like to track via Adobe Analytics. Will the product work as expected behind a firewall? Is there any other settings or configurations we need in order to achieve this?

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Level 10

Hi Kristy,

Thanks for reaching out to the community!

Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if this helps. Thanks!

Tanmay

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Correct answer by
Level 10

Hi Kristy,

Thanks for reaching out to the community!

Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if this helps. Thanks!

Tanmay