Starting a new thread since the previous one here fizzled out.
Fellow Adobe users and adobe product team. Here is a suggestion that stemmed from an embarrassing situation that cropped up today!
For context - we have broad Adobe instrumentation in at Chegg - however we are still in the process of driving adoption of Analysis Workspace - since for so many things it is a really quick tool and avoid the need for complex data processes and things like Tableau dashboards - which end up being a source of technical debt. My team have been working hard with business partners to move them over to a new Analysis Workspace report from a legacy Tableau report that runs off legacy web logs. I cannot understate how the adoption of this report would have been a huge step forward as we try and drive deeper adoption of Adobe in my organization.
So what happened? Well unfortunately they were tripped up on a very minor detail - that seems like a huge gap in the Analysis Workspace tool and make me have serious doubts as to whether it is really a tool that other organizations are actually using for web analytics. My team needed to include in the report a Year on Year comparison – so that they can show the %Year on Year change. So, as an example, in the report below they would like to compare the values in the two columns and display it as a % change on the chart.
Sounds so simple – but they cannot do it and have told me that there is no known workaround. We have since verified this with Adobe Analysis Workspace Engineering management who said " We disallow right-click > compare time period when the rows are time".
The problem this causes is it creates the impression that we cannot use Adobe Analysis Workspace as a fully functioning tool – this undermines our effort to drive adoption – and I have already had senior execs stop me in the hallways saying “oh Matt – it turns out we cannot use Adobe since it does not do YoY reporting”.
Given the advanced features in Analysis Workspace I find it very surprising that this is not possible. We are now faced with an ugly decision to use Excel Report Builder to get this and email out reports - or to use Tableau or Domo our BI tools. This is like one step forward (adoption and trust of Adobe) only to take two steps back (to a world of Excel and BI tools that our partners cannot adjust).
For me this is a P0 issue affecting Adobe Adoption / Perception / NPS in my organization.
Would love you to upvote this if you are also affected by this product gap.