Workspace / Reports - Removal of Low Traffic

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Matthew_Gray
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Matthew_Gray
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04-09-2020

Hi all,

 

I understand the purpose of the low traffic bucket and the reason why it was originally set up, however times have now changed and the need to be able to access any of our data quickly is crucial for certain requests that may be asked of us.

 

A prime example of this could be a particular session ID that we want to investigate further and understand customer behaviour using flow / fallout charts etc but if it ends up falling into the low traffic bucket then this is no longer possible. Now I now you can use Data Warehouse to export this data by creating the segment but this doesn't then allow you to use all the dynamic functionality of workspace.

 

Is there ever a plan to either remove low traffic or if we do want to filter / segment for data that falls into this bucket the reporting features would actually find the data as expected?

 

Thanks

Matthew

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Andrey_Osadchuk
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Andrey_Osadchuk
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04-09-2020

Matthew, have you discussed a possibility to increase the threshold for your account with your client success manager?