I know this only impacts a small subset of the population, but for businesses that have success offline and use Transaction ID to tie offline success data to eVar values, there is no way to do Participation across online and offline data points. Therefore, we can’t show what pages online led to offline success uploaded through transaction ID. This takes away the great SiteCatalyst feature of Participation for those using offline data and Transaction ID. As more businesses move to multi-channel models, this will become a bigger issue...
