Adobe Analytics User Permissions - Admin Console Fail

Avatar

Avatar
Springboard
Level 7
jeff_bloomer
Level 7

Likes

146 likes

Total Posts

222 posts

Correct reply

16 solutions
Top badges earned
Springboard
Validate 10
Validate 1
Contributor
Shape 1
View profile

Avatar
Springboard
Level 7
jeff_bloomer
Level 7

Likes

146 likes

Total Posts

222 posts

Correct reply

16 solutions
Top badges earned
Springboard
Validate 10
Validate 1
Contributor
Shape 1
View profile
jeff_bloomer
Level 7

07-06-2019

Adobe,

The Admin Console is still HIGHLY labor intensive when you want to control permissions for Adobe Analytics.  Not only that, it's a BAD user experience.

First of all, I should not have to go to the Help documentation just to understand the sub-groupings of permissions you previously had in the group and user access management in the Adobe Analytics tool.

Even worse: On any of the Permissions edit screens - EVERY time you add or remove an item from either the Available Permission Items or Included Permission Items, the list jumps back to the top and also wipes out your search criteria.  You also can't select more than one permissions option at a time (REALLY?!?).  The Metrics and Dimensions permissions contain ~2,000 options alone, and you want me to either add/remove everything, or tediously scroll (or search) for every single change I need to make?

I was honestly hoping when we went through the user migration that this would be fixed shortly afterward, but I'm thinking Continuous Improvement has really missed the boat on this interface.  PLEASE, PLEASE, PLEASE, make this easier for us to administer.  I should NOT have to lose half a day of productivity just trying to create an Adobe Analytics Product Profile.

5 Comments

Avatar

Avatar
Coach
MVP
ursboller
MVP

Likes

525 likes

Total Posts

1,020 posts

Correct reply

257 solutions
Top badges earned
Coach
Contributor
Bedrock
Seeker
Springboard
View profile

Avatar
Coach
MVP
ursboller
MVP

Likes

525 likes

Total Posts

1,020 posts

Correct reply

257 solutions
Top badges earned
Coach
Contributor
Bedrock
Seeker
Springboard
View profile
ursboller
MVP

26-09-2019

strongly agree with every point written above! I hope this gets an update very soon...

Avatar

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

339 likes

Total Posts

2,331 posts

Correct reply

819 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

339 likes

Total Posts

2,331 posts

Correct reply

819 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile
jantzen_belliston-Adobe
Community Manager

27-10-2020

 
Status changed to: Archived

Avatar

Avatar
Springboard
Level 7
jeff_bloomer
Level 7

Likes

146 likes

Total Posts

222 posts

Correct reply

16 solutions
Top badges earned
Springboard
Validate 10
Validate 1
Contributor
Shape 1
View profile

Avatar
Springboard
Level 7
jeff_bloomer
Level 7

Likes

146 likes

Total Posts

222 posts

Correct reply

16 solutions
Top badges earned
Springboard
Validate 10
Validate 1
Contributor
Shape 1
View profile
jeff_bloomer
Level 7

10-12-2020

@jantzen_belliston-Adobe You can disregard my previous comments.  I saw there is now a COPY PERMISSIONS button.  🙂

Avatar

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

339 likes

Total Posts

2,331 posts

Correct reply

819 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

339 likes

Total Posts

2,331 posts

Correct reply

819 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile
jantzen_belliston-Adobe
Community Manager

10-12-2020

Thanks for following up Jeff. The archived status was done through a bulk update by our product team. If we need to reopen this, please let me know.

Avatar

Avatar
Level 1
DanielleFavreau
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile

Avatar
Level 1
DanielleFavreau
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile
DanielleFavreau
Level 1

03-06-2021

It's worse now, the new interface is not ADA accessible at all, if you don't know what all has been created - you can't even see it, you have to know what to search for, it's just a horrible user experience throughout the entire Analytics application.  And not at all inclusive or compliant.