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Adobe Analytics User Permissions - Admin Console Fail

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Community Advisor

07-06-2019

Adobe,

The Admin Console is still HIGHLY labor intensive when you want to control permissions for Adobe Analytics.  Not only that, it's a BAD user experience.

First of all, I should not have to go to the Help documentation just to understand the sub-groupings of permissions you previously had in the group and user access management in the Adobe Analytics tool.

Even worse: On any of the Permissions edit screens - EVERY time you add or remove an item from either the Available Permission Items or Included Permission Items, the list jumps back to the top and also wipes out your search criteria.  You also can't select more than one permissions option at a time (REALLY?!?).  The Metrics and Dimensions permissions contain ~2,000 options alone, and you want me to either add/remove everything, or tediously scroll (or search) for every single change I need to make?

I was honestly hoping when we went through the user migration that this would be fixed shortly afterward, but I'm thinking Continuous Improvement has really missed the boat on this interface.  PLEASE, PLEASE, PLEASE, make this easier for us to administer.  I should NOT have to lose half a day of productivity just trying to create an Adobe Analytics Product Profile.

5 Comments

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Level 10

10-12-2020

Thanks for following up Jeff. The archived status was done through a bulk update by our product team. If we need to reopen this, please let me know.

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Level 1

03-06-2021

It's worse now, the new interface is not ADA accessible at all, if you don't know what all has been created - you can't even see it, you have to know what to search for, it's just a horrible user experience throughout the entire Analytics application.  And not at all inclusive or compliant.