Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Tracking Sales through a Chat to Click Application? Is it Possible?

amberw51197396
Level 1
Level 1

Hi All,

I am not new to Adobe Marketing Cloud, however I had a client ask me about sales tracking through a Customer Service Click to Chat Link.

Is it possible to track sales through a Click to Chat window with Adobe Marketing Cloud.

I am not familiar enough with the way chat windows work to know whether this is a possibility? If so how would I accomplish it? If not is there a work around?

Any resources, assistance, etc... would be greatly appreciated.

-Amber

0 Replies