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Activity map troubleshooting

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debg46628983

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debg46628983

debg46628983

09-08-2018

I have a page where we have an image request via tag management system.  For whatever reason, the page does not have a friendly pageName value set.  This page is accessible via 2 different URLs, one public facing and one internal.  The site has AM 1.6.4 with Activity Map enabled.

I see no data in with the activity map plugin.  Is this because the page does not have a friendly pageName value, or is the data specific to the URL displayed, and perhaps no one on the internal URL has clicked any links?

Thanks,

Deb

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pabloc82923542

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pabloc82923542

pabloc82923542

09-08-2018

Did you turn on Activity map tracking on your report suite where the URL populates too? its under Admin.

if so is the user account that is trying to access the plugin setup to access activity map under user settings?

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debg46628983

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debg46628983

debg46628983

09-08-2018

Activity Map is turned on for the report suite, and the user has access to Activity map.  AM works for other pages but not this one in the same report suite

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pabloc82923542

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pabloc82923542

pabloc82923542

10-08-2018

Is tag management the same for that page or different when compared to pages that work?

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debg46628983

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debg46628983

debg46628983

10-08-2018

yes tag management is exactly the same

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Gigazelle

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Gigazelle

Employee

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Correct Answer

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Gigazelle
Employee

21-08-2018

When on that page, do you see any activity map data in the debugger? i.e. Clicking on a link to get to that page, as well as data on a subsequent image request?

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debg46628983

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debg46628983

debg46628983

11-09-2018

we do see data, but no friendly pageName value.  In SiteCat the page comes through with the URL as the pageName value

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Gigazelle

Employee

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1.9K

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734

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Gigazelle

Employee

Total Posts

1.9K

Likes

459

Correct Answer

734
Gigazelle
Employee

11-09-2018

My first recommendation here would be to upgrade to the latest AppMeasurement library. I have a feeling that will fix it.