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[Release Update] Adobe Journey Optimizer September 2022 Release

Hello Everyone,  Here's what's new in the latest Adobe Journey Optimizer product release for September 2022. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes   September 2022 Release New capabilities Dynamic content & new conditional rule builder: You can now create dynamic content to adapt the content of your messages based on conditional rules. API-triggered campaigns: In addition to existing scheduled campaigns, you can now create API-triggered campaigns in Journey Optimizer and invoke them from an external system using APIs. Data Access Control: Through attribute-based access control, administrators can control access to specific objects based on certain attributes. These attributes can be metadata added to an object, such as labels. Starting this release, administrators can also define user roles that have access to only specific fields and/or objects, and data that correspond to those fields and/or objects. Data Governance and Privacy: With its Data Usage Labelling and Enforcement (DULE) governance framework, Journey Optimizer can now leverage Adobe Experience Platform governance policies to prevent sensitive fields from being exported to third-party systems through custom actions.  Automated Consent Enforcement (Consent Policies): Adobe Experience Platform allows you to easily adopt and enforce marketing policies to respect the consent preferences of your customers. Consent policies are defined in Adobe Experience Platform. In Journey Optimizer, you can apply these consent policies to your custom actions.  Permission Management: Journey Optimizer supports defining user roles and access policies to manage permissions for features and objects. Alerting and Monitoring: As a Journey Optimizer user, you can now access system alerts through the user interface to get notified when journeys don't work as expected.   Find the detailed release information here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Released: System Admin Maintenance Dashboard

The System Admin Maintenance Dashboard is the new release of the Workfront Cleanup Dashboard and it’s now available in Blueprints. It is purpose-built to optimize one of the Adobe Workfront System Administrators’ necessary but tedious jobs: cleaning up.     A few things to note:   The reports on the dashboard have been built to support the needs of a wide audience and it’s likely that you will need to change report settings and configuration to better meet your organization’s specific needs. This is especially the case when it comes to filtering on status or date/time. In some cases, where you’d expect to see a status-based filter, we may have omitted them entirely.   You may not need all the reports in your environment, so feel free to remove them.  Finally, we recommend making copies of these reports before editing in case you want to go back to the original report.    Learn how to install this dashboard from Blueprints    Reports Included in the System Admin Maintenance Dashboard:    Projects in Portfolios by Status   Summary: Display the projects within each portfolio and their statuses, grouped by portfolio and those statuses. We suggest deactivating portfolios that have no projects in statuses equating with planning or current.  Projects in Programs by Status   Summary: Display the projects within each program and their statuses, grouped by program and those statuses. We suggest deactivating programs that have no projects in statuses equating with planning or current.  Project Audit   Summary: This report should highlight missing attributes on templates that enable a PM to create projects faster. Attributes such as - Custom Form(s), Resource Pool, Resource Manager(s), Milestone Path, etc.  Projects 100% Complete but NOT in Complete Status   Summary: Identify projects that should potentially be marked complete and are not. To help ensure users are not distracted by excess work data on their dashboards, old projects should be completed or deleted.  Number of Projects by Template   Summary: This can be useful to determine projects with no template or templates with low usage that could potentially be deleted or archived.  Projects in the “No Value” column were created without using a template which may present a governance problem.  Note that this report only captures the first template applied.  Projects 0% Complete - Not Updated in 3 Months   Summary: Identify projects that should potentially be completed or canceled and are not. To help ensure users are not distracted by excess work data on their dashboards, old projects should be completed, deleted, or canceled.  Projects in Planning Status - Not Updated in One Year   Summary: Identify projects in a planning status that may be abandoned. To help ensure users are not distracted by excess work data on their dashboards, old projects should be completed, deleted, or canceled.  Any Active Project Custom Forms No Longer In Use   Summary: The action needed for this report is to review the list and determine if each project custom form should be deactivated.   Search Projects Associated with Custom Forms   Summary: Display how many projects have been created, grouped by their Custom Form. This can be useful to determine projects with no custom forms or forms with low usage that could potentially be deleted or archived.  Note:  Projects can have multiple custom forms attached.  Groupings will be based on the first custom form attached to the project.  Template Audit   Summary: This report should highlight missing attributes on templates that enable a PM to create templates faster. Attributes such as - Custom Form(s), Schedule, Resource Pool, Resource Manager(s), Document Folder Structure, Milestone Path, Project Approvals, etc.  Request Queue Issues by Queue Topic   Summary: Displays how many issues / requests have been created in the system to date, grouped by their Queue Topic. This can be useful to determine old / unused queue topics that may need to be cleaned up / removed.  Abandoned Request Queues  Summary: This report shows requests queues that have not received requests in the last 6 months.   Overdue Tasks not Updated in 1+ Weeks   Summary: Identify tasks that should be marked complete and are not. To help ensure users are not distracted by excess work data on their dashboards, old tasks should be completed or deleted.  Feel free to add a filter for Portfolio, Group, or Company to narrow results.  Usage of Task Constraints   Summary: This will give a sense of how schedulers are using Task Constraints.  Unregistered Users (Have Not Logged In)   Summary: This report can be used to identify users that can potentially be deactivated in the system.  Active User Audit   Summary: This report should highlight missing attributes on User Profiles.  Users & Associated Layout Templates   Summary: This report highlights users that do not have a Layout Template, as well as Layout Templates that may be incorrectly assigned based on the user's license type, role, home group, or home team.  Note: Some Layout Templates may be applied using Roles, Groups, Teams, or Companies rather than assigned directly to users.  Pending Document Approvals by Request Date   Summary: This report will find all Document Approvals that are pending an approval. This report can be used to delete approvals no longer needed. Additionally it may reveal an overall problem with the approval process.   Outstanding Proof Approvals Older Than Three Months   Summary: A list report of pending task approvals.   Unused Custom Fields Report – For System Admin Use Only  Summary: This report shows which custom fields are not being used in any Custom Forms and could potentially be deleted. 

Journey Optimizer June Release : What's new in Journey Optimizer

Hello Journey Optimizer community!   The June release is here and we have some awesome stuff to share.  If you haven't already, please check out the release notes to get all the details!  There are four exciting new capabilities to share this month. Send SMS to your users You can now create, personalize, and send SMS natively in Journey Optimizer through integrations with Sinch and Twilio. This feature is in early-access limited availability. To request early access, contact your account manager or Adobe representative.  Find more impactful images faster with Adobe Stock integrationThe Adobe Stock and Adobe Journey Optimizer Email Designer integration plugin provides customers an easy way to navigate, license and save imagery for use in message authoring. The new Find similar Stock photos option also allows you to locate Stock photos that will match the content, color, and composition of your images. Use Email BCC on all your emailsYou can now use the Email BCC (blind carbon copy) capability to store emails sent by Adobe Journey Optimizer. Enable this option in your email presets so that every email sent is blind-copied to your BCC address. Copy objects between sandboxesYou can now re-create the experiences from a Journey Optimizer sandbox to another, for example from a non-production sandbox to a production sandbox. This new capability copies an entire Journey, including any objects the Journey depends on to run correctly, from one environment to another. In addition to Journeys, you can also copy other components, such as Offers, Messages, Schemas, Datasets, Data Sources, Events, and Actions.

[Release Update] Adobe Journey Optimizer 2022 Q1 Releases

Hello Everyone,  Here are the Adobe Journey Optimizer product releases for the first quarter of 2022. For detailed update on New Capabilities, Improvements, and Fixes, check here: Release Notes March 2022 Release New step events related to export jobs are now sent by Journey Optimizer to Adobe Experience Platform. Examples of queries have been added to documentation. You can now specify if offer capping is applied across all users or to one specific profile, and to all placements or per placement.  You can now enable/disable the unsubscribe link in/from the email header at the message preset level, and set a custom unsubscribe URL at the message level. You can now save more than 40 personalization expressions in the library.  February 2022 Release Subscription Landing Pages - You can now create and design landing pages in Journey Optimizer, and direct your users to online forms where they can opt-in or opt-out from receiving your communications, or subscribe to a specific service such as a newsletter. New Personalization Expression Library - Journey Optimizer now provides a library where you can access predefined personalization expressions. These expressions are configured by Admin users. Pass information to track your messages with UTM Tracking Parameters - In Journey Optimizer message content, you can now add UTM parameters to your links: they can provide additional data about that link, and help you identify where and why a person clicked on your link. January 2022 Release Journeys - Optimize your IP ramp up with Profile cap conditions - When configuring a Condition activity in a journey, you can now define a profile cap. This new condition type allows you to set a maximum number of profiles for a journey path. When this limit is reached, the entering profiles take an alternate path. This allows you to ramp up the volume of your deliveries (IP ramp up). Journeys - Read segment improvement - The Incremental read option has been added to recurring Read Segment activities. This option allows you to only target the individuals who entered the segment since the last execution of the journey. The first execution always targets all segment members. Find the detailed release information here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.