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Journey Optimizer June Release : What's new in Journey Optimizer

Hello Journey Optimizer community!   The June release is here and we have some awesome stuff to share.  If you haven't already, please check out the release notes to get all the details!  There are four exciting new capabilities to share this month. Send SMS to your users You can now create, personalize, and send SMS natively in Journey Optimizer through integrations with Sinch and Twilio. This feature is in early-access limited availability. To request early access, contact your account manager or Adobe representative.  Find more impactful images faster with Adobe Stock integrationThe Adobe Stock and Adobe Journey Optimizer Email Designer integration plugin provides customers an easy way to navigate, license and save imagery for use in message authoring. The new Find similar Stock photos option also allows you to locate Stock photos that will match the content, color, and composition of your images. Use Email BCC on all your emailsYou can now use the Email BCC (blind carbon copy) capability to store emails sent by Adobe Journey Optimizer. Enable this option in your email presets so that every email sent is blind-copied to your BCC address. Copy objects between sandboxesYou can now re-create the experiences from a Journey Optimizer sandbox to another, for example from a non-production sandbox to a production sandbox. This new capability copies an entire Journey, including any objects the Journey depends on to run correctly, from one environment to another. In addition to Journeys, you can also copy other components, such as Offers, Messages, Schemas, Datasets, Data Sources, Events, and Actions.

[Release Update] Adobe Journey Optimizer 2022 Q1 Releases

Hello Everyone,  Here are the Adobe Journey Optimizer product releases for the first quarter of 2022. For detailed update on New Capabilities, Improvements, and Fixes, check here: Release Notes March 2022 Release New step events related to export jobs are now sent by Journey Optimizer to Adobe Experience Platform. Examples of queries have been added to documentation. You can now specify if offer capping is applied across all users or to one specific profile, and to all placements or per placement.  You can now enable/disable the unsubscribe link in/from the email header at the message preset level, and set a custom unsubscribe URL at the message level. You can now save more than 40 personalization expressions in the library.  February 2022 Release Subscription Landing Pages - You can now create and design landing pages in Journey Optimizer, and direct your users to online forms where they can opt-in or opt-out from receiving your communications, or subscribe to a specific service such as a newsletter. New Personalization Expression Library - Journey Optimizer now provides a library where you can access predefined personalization expressions. These expressions are configured by Admin users. Pass information to track your messages with UTM Tracking Parameters - In Journey Optimizer message content, you can now add UTM parameters to your links: they can provide additional data about that link, and help you identify where and why a person clicked on your link. January 2022 Release Journeys - Optimize your IP ramp up with Profile cap conditions - When configuring a Condition activity in a journey, you can now define a profile cap. This new condition type allows you to set a maximum number of profiles for a journey path. When this limit is reached, the entering profiles take an alternate path. This allows you to ramp up the volume of your deliveries (IP ramp up). Journeys - Read segment improvement - The Incremental read option has been added to recurring Read Segment activities. This option allows you to only target the individuals who entered the segment since the last execution of the journey. The first execution always targets all segment members. Find the detailed release information here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

AEM as a Cloud Service – New Features & Announcements from Adobe Summit | AEM Community Blog Seeding

AEM as a Cloud Service – New Features & Announcements from Adobe Summit by TAD REEVES Abstract We’ve just wrapped up Adobe Summit 2022, and there were some seriously interesting new developments that Adobe announced for its AEM as a Cloud Service digital experience platform. Last year’s Summit had a mild lack of shock value, due to our getting a steady diet of amazing new features all year as they were released. But this year, the Adobe crew was prepared with some heavy-duty features that they’ve been working hard on this year, with a real focus on bettering the developer and operations experience. If you’ve read anything I’ve written in the last two years, it’s been one of the most major points that has made it tough to recommend AEM as a Cloud Service in the past, in that there was no way for developers to get a feedback loop for how their AEM environments are performing. Additionally, as AEM as a Cloud Service automatically scales up your environment to meet load, it could be that your infrastructure would automatically scale up due to poorly-performing pages and API calls, ridiculously large repository traversals, or poor caching strategies – and you’d NEVER KNOW. Adobe’s AEM as a Cloud Service product owner Bertrand De Coatpont demonstrates New Relic running on the Cloud Service. As you can see here, this is similar to other AEM instances running Adobe’s Newrelic plugin, exposing the JCR as a “database” so that you can dig in and see heavy database operations, drill into JCR traversals, etc. New Relic is already being used by Adobe engineers on the backend, so there’s nothing to do on the infrastructure side to enable it for you. However, setting up your own access to access New Relic One for AEM as a Cloud Service requires some manual ticketing & work on your end, which is described here in the Adobe docs. Read Full Blog AEM as a Cloud Service – New Features & Announcements from Adobe Summit Q&A Please use this thread to ask the related questions.

20.3 Release Highlights

NEW PRODUCTS TO HELP YOU PLAN AND EXECUTE WORKFRONT GOALS Workfront Goals connects your company’s strategic goals with the work managed in Workfront. Goals lets you cascade that high-level vision through all levels of your organization, which means teams know they’re working on the right initiatives and can deliver results that align with your organization’s goals. SCENARIO PLANNER Create and compare what-if scenarios so that you can choose the best path forward. When priorities or available resources change, Scenario Planner helps you iteratively replan without affecting the work in progress. NOTE: These exciting new products ($$) are add-ons to the Workfront core platform and are only accessible to those enrolled in the new Workfront experience. Talk with your Workfront account representative to learn more or to purchase a license. GET MORE VALUE WITH PRODUCT ENHANCEMENTS ENHANCED ANALYTICS Only available to customers with a Business or Enterprise plan, enhanced analytics, allows you to look at project and team data to identify trends and get insights into performance. It is available to users in both Workfront Classic and the new Workfront experience and consolidates tons of information into easy-to-read charts, gives a snapshot of your projects in a given timeframe and even lets you drill down to see how much time was spent on work by each team member. Take advantage of this new product enhancement now by updating your layout template! Watch the Analytics 2-minute video here and then learn how to read the charts by enrolling in the enhanced analytics training program.  If you have any questions about Analytics, post to this Community thread to ask Joel Pettigrew, the Workfront Product Manager over Analytics.  UPGRADES FOR GROUP ADMINS Improved system controls are incredibly helpful for dividing settings among departments, customizing things for specific groups, and providing an opportunity to implement governance and grow. Workfront has expanded and improved what Group Administrators can do to help share responsibility across the organization. Just a few examples:  Group admins can enroll/unenroll group members in the new Workfront experience.The new Groups page makes it easier to manage groups and subgroups.Customize your workflows even more with group-specific project preferences.Group admins can create group-specific approval processes. Check out the full list of what group administrators can do on Workfront One. INNOVATION LAB Innovation Lab is Workfront’s new product feedback platform which replaces the Idea Exchange. Authorized Support Contacts can continue to help shape the future of Workfront by submitting ideas and upvoting ideas. One of the most exciting elements to Innovation Lab is the twice-a-year feature prioritization voting. Workfront’s product managers will present a curated list of suggested features for further ranking. During each two-week period, Authorized Support Contacts (ASCs) get 10 extra points to use specifically on this list.  Our very first prioritization closes tomorrow (Aug. 27) so, if you’re an Authorized Support Contact for your organization, check out the leaderboard and cast your votes! WORKFRONT FUSION Our integration platform has gotten a boost with enhanced technology. Connect Workfront to your other business-critical applications with Fusion 2.0. WHAT ELSE IS NEW?  The 20.3 release also contained enhancements to Agile, resource management, proofing, and many more that don’t fit into this blog. Check out the 20.3 Release Overview on Workfront One to get a full list. Some of the most requested enhancements are detailed below:  REQUEST DRAFTS TO SAVE AUTOMATICALLY Available in the new Workfront experience and Workfront Classic Workfront now saves a draft of your request automatically. The autosave is triggered by the selection of the last queue topic for your request. You’ll see the autosave kicking in at the bottom of the window and an indication that the draft has saved. This means you won’t lose data if you need to navigate away from the Requests area or if you need to pause in the middle of your request to gather more information. When you’re ready to submit the request, find it in the Drafts section or in the drop-down list as you make a new request. Click the name to open it and finish filling out the request. Click Submit Request when you’re done. NEW CUSTOM FORM TEXT FIELD (WITH FORMATTING) Available in the new Workfront experience and Workfront Classic A new custom form field—Text Field with Formatting—allows a user to bold, italicize, or underline text within the field as they’re filling out the custom form. UPDATED CUSTOM FIELD NAME Available in the new Workfront experience and Workfront Classic The Label and Name options on a custom field serve different purposes. Label is the field name that users will see in Workfront. Name is what can be used with integrations, such as API. This provides the flexibility to change the user-facing label to match changes in your organization, without affecting integrations or other connections that rely on a specific field name. ADD A WORKFLOW WHILE GENERATING A PROOF Only available in the new Workfront experience As you turn an existing document into a proof, select “Simple proof” just to generate the proof. Select “Advanced proof” to add a proofing workflow at the same time. NEW LOOK TO THE DOCUMENTS PAGE Only available in the new Workfront experience The Documents page in the new Workfront experience has gotten a streamlined new toolbar that makes menu options more visible by turning them into icons. In addition, the document summary panel provides quick access to important information. The summary combines the three panels—Details, Updates, Custom Forms—into a single, easy to navigate space. NEW VERSION OPTION HAS MOVED This update was made in both Workfront Classic and the new Workfront experience. With the new toolbar, the Version option (for both document and proof) has moved under the Add new button. The version option won’t appear unless you have something selected in the documents list. VIRTUAL ASSISTANT ON THE MOBILE APP Put your mobile device down and tell Workfront what to do with the virtual assistant, available for both Android and iOS. You can use these voice commands with the mobile app: Show me (example: Show me my late tasks)Delete (example: Delete the 2019 user conference project)Search for (example: Search for the 2020 marketing budget) Save these queries to use again later to make work on the go even faster and easier. WORKLOAD BALANCER Available in the new Workfront experience and Workfront Classic A number of improvements and new features have been added to the Workload Balancer, building on the solid foundation of the Workload Balancer’s launch earlier this year. Those include: Turn on a Workload Balancer setting so hours from issues display in the Assigned Work items area, giving you a more accurate picture of a user’s workload. By default, the Workload Balancer displays planned dates. Get a more accurate picture of work progress by displaying the projected dates. You’ll find a new option in the tool’s settings.The Teams, Roles, and Users filters include built-in options that are preconfigured for your user, your teams, and your primary job role to allow you to quickly access the information most relevant to you.  AGILE: SCRUM AND KANBAN Available in the new Workfront experience and Workfront Classic Manage work easily on the Scrum and Kanban boards, which now display 50 story cards by default. Click the button at the bottom of the list to see additional cards.Keep your team’s Kanban board neat and tidy by adjusting the number of days Completed cards remain on the board. By default, cards remain for 14 days but that can be adjusted to between 1 and 30 days to suit your team’s needs. EVERYTHING YOU NEED TO KNOW Find the latest product release news on the redesigned product release page on Workfront One. From there you can access a list of all the new features, easily find training, and read product documentation. In addition, you can track known issues and find bonus materials, like FAQs and onboarding guides.

Letter from the CCO (August 2020): Workfront’s Biggest Product Release in Our History

Can you believe we are in August? August is always a big month in my house because the kids get back to school. Like many of you, we don’t know what to expect this school year, but I do know we’ll all get through it—what doesn’t kill you makes you stronger, right? In addition to back to school time, this August is a HUGE month for Workfront because we are delivering our 20.3 product release. What does that mean? It means that in addition to a number of enhancements on the core product, we are introducing TWO brand new products to help drive collaboration, gain more visibility, and fundamentally get work done. Enhancements to Workfront’s core product Let’s start with some of the updates we’ve made to Workfront’s core platform:  Enterprise controls. A structured approach to group hierarchy allows you to create, manage, and organize all your departments in one instance of Workfront, while remaining flexible enough for those teams to customize and manage the unique way they work, from branding to project preferences.  Enhanced analytics. Get information quickly with clear, easy-to-understand views right inside Workfront. No need to jump to another tool or system to get the information you need.  Customer-driven feature enhancements. A number of additional enhancements in this release came directly from customers like you! For example: our mobile virtual assistant, Zoom integration, saving requests as drafts, converting documents into advanced Proofs, and more.  Innovation Lab. Speaking of customer feedback, a few years ago we implemented a formal Idea Exchange where customers could submit, vote on, and discuss ideas with fellow customers. This was very exciting, but over the years we’ve realized that we could do better. Some have described the Idea Exchange as a black hole, and to be completely candid, they weren’t wrong. While we had the best of intentions in the way we modeled it, we fell down on execution. We are determined to redeem ourselves and earn back your trust. As part of the Workfront 20.3 release we are thrilled to be introducing an entirely new approach to how we collect product feedback. I’m excited to share that the Innovation Lab will officially replace the legacy Idea Exchange! The Innovation Lab is an interactive platform, right here on Workfront One, where you will still be able to submit and up-vote ideas. The biggest difference is that Workfront will now curate ideas and present a list back to you for feedback and prioritization. The Innovation Lab is about creating the most value, together. We are excited to launch this and start getting more of your ideas. To find out more about the Innovation Lab, you can watch the Leap presentation here or read about it here.  Introducing Workfront Align and Workfront Scenario Planner In addition to these enhancements, I couldn’t be more excited to share that this month we are releasing two brand new products—Workfront Align and Workfront Scenario Planner. Today’s workforce wants more than just a paycheck, they want a purpose. They want to see that they are contributing to something meaningful. The best way to show meaning is to tie the work they are doing directly to the objectives of the company. With Align and Scenario planner you will be able to do just that in an easy-to-use and visual way.  With Align, you can document your organization’s highest level goals (or the goals of your business unit, department, or team) in a single place. Going one step further with Scenario Planner, you can model out different ways for how you will achieve those goals. Putting the two together allows you to connect your goals with actual project work. Connecting strategy to work and seeing progress in real-time gives your team and your entire organization a real connection to the purpose and meaning behind their work.  As I sign off on this addition of Workfront @ Work, I want to make sure you know that we understand the challenges you are facing, and we are here to help make your jobs and days a little easier. We have built a ton of resources right here on Workfront One, from blogs, to documentation, to training, events, and more. Please take advantage of these resources and don’t hesitate to reach out to us with your needs.   -Sue

Workfront Wednesday: Did You Know? 19.4 Release Highlights

Did You Know? 19.4 Release Highlights Features included in the 2019.4 product release from Workfront make managing custom forms easier, help you find tasks faster, and let you visualize user’s time off on a calendar. Here are some of the highlights of the release, which will be available to all customers starting Friday, Nov. 15. For information about all of the features included with the 2019.4 release, see the product release overview. Deployment of the 2019.4 release begins today, Nov. 13. Watch trust.workfront.com for all updates. Change custom field types Have you ever created a custom checkbox field only to realize it should have been a drop-down menu? And then had to create a brand new field with the same info? Well, you don’t have to do that anymore. You can now switch a field’s display type to another, similar display type to prevent duplicate fields and make custom data more manageable.   For more information on changing the display type, see the “Create and add a field” section of the Create a Custom Form article. Filter lists on the Typeahead field  The Typeahead field in custom forms helps eliminate the need to manually maintain many options in drop-down fields. Sometimes those lists need to be narrowed down to the person filling in the field or to the custom form’s object, like a project or request. To help users provide relevant information faster, a filter, created through text mode, can be added to the Typeahead field.  For instance, a Typeahead field titled “Marketing Approvers,” without a filter, will show every user in the system. With a filter, the list of options can be narrowed down to just approvers in the Marketing department. For more information on adding a filter to a Typeahead field, see the “Create and add a field” section of the Create a Custom Form article. Shortcuts for quick filter Quickly filter content within a list using keyboard shortcuts. Alt+F (Windows) or Option+F (Mac) opens and puts the cursor in the quick filter box, allowing you to immediately start typing your search term. Hit Esc to close the quick filter search box and reset the filter. Note: If you’re using Internet Explorer on Windows, the keyboard shortcut is Alt+Shift+F. Check the browser requirements to see which version of Internet Explorer, and other browsers, is supported by Workfront. Custom calendar can show time off Workfront provides a way for you to specify your time off with the Personal Time Off feature in your user profile. This alerts project managers that you’re not available and allows planned completion dates to automatically or manually adjust, as needed. (For information on how to indicate your time off in Workfront, see Understanding Personal Time.) In the Calendar reporting area, you can create a calendar view showing these time off entries. You may already know how to create a calendar showing projects, tasks and issues. If not, you can find out how in this article: Working with Calendar Reports. Creating a time off calendar is very similar.  To create a calendar for a particular person, click Add to Calendar in the left panel, then click Add advanced items. Then you can create a calendar like the one below, using the color of your choice. Choose Duration (start to end) for what to show. For the filter, set the User ID to the team member’s name. After you’ve created your calendar, try changing the View option to Gantt to see which view you like better. Other features Other 2019.4 features include improvements to the mobile app; a new app for iPad; and updates to the Workfront for Adobe Creative Cloud extension. See the product release overview for details. Make sure to “Like” this post if you found it helpful! If you have any questions regarding the release, please post the details in the comments section below and we will reply back.