Product Updates

Hello! I'm looking for thoughts on two types of widgets I'm working on. This will be a non-traditional way of doing a test. Below are the prototypes. These are two options of seeing a longer list of projects when the widget had truncated to just 8 items. Option 1: Click the purple dot to get started. Option 2: Click the purple dot to get started. Important! EMAIL me your thoughts (at edenwen@adobe.com) so as to keep from swaying each other in the comments. Thank you for your time!Eden Wen

To improve Adobe Workfront's mobile authentification experience, we are looking for people who may be interested in a short usability testing. You will be asked to complete several quick tasks and share your experience and feedback after each task. The survey will take 7-10 minutes to complete. The survey is mobile-based, so please scan this QR code to download the UserZoom app and begin the study.Or you can open this link with your mobile device.https://m2.userzoom.com/m/MyBDNTc1MlMzMjY5

Hi Everyone, We are looking for customers who use Proof in their work to do usability testing on new recently released Mobile Proof. For this study, you will needMobile deviceWorkfront mobile app on your deviceAt least one Proof document where you can commentWe will ask you to use Mobile Proof on your device and share that screen with us during the study while providing feedback on the experience. You can sign up for a time slot below if interested. Sessions will be 45 minutes. Thank you!Anna. https://calendly.com/wf-product-and-design-research/mobile-proof-usability-testing

Details This video highlights the latest features and innovations for Assets Essentials, Sites, Commerce Integration Framework, Screens, and Forms. Prerelease Features Include:Sites: Publish Experience Fragments to Preview GA Features include:Assets Essentials: Asset Expiration Asset Status Configurable Search Filters Collections Forms: Local SDK Support for Assembler Service  Enhancements to Translation and Documents of Record Sites: Commerce Integration Framework Enhancements to make marketing components shippable Screens: Bulk Channel Assignment Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

Details Hear from the AEM Product team, and learn about the features and innovations for the latest release of Adobe Experience Manager Assets Essentials, Sites, Screens, Forms, and Cloud Foundation. Prerelease TIP: Learn more about prerelease and how to enable it. Forms Global XCI Support for DOR Generation Invisible reCAPTCHA Form Data Model Connections Production Assets Essentials CCE Pro with Work Management and Assets Essentials Permission Management Public Link Sharing Sites The translatable field in the content model Screens Folder management for displays Default activation schedule for channels Forms Increased Form Conversion Support Cloud Foundation Web-tier Config Pipeline Repository Browser Check-size Guardrails in Content Transfer Tool Release Overview Video Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

Hello! Anna Balyan (UX designer) and I are looking for customers on the U.S. east coast and EMEA to talk with us about the update stream. All other time zones are welcome as well, though just know that times will be based in EMEA. If you have 30 minutes to spare, please use the link below to sign up. Thank you!Eden https://calendly.com/wf-product-and-design-research/update-stream-discussion

AEM as a Cloud Service – New Features & Announcements from Adobe Summit by TAD REEVES Abstract We’ve just wrapped up Adobe Summit 2022, and there were some seriously interesting new developments that Adobe announced for its AEM as a Cloud Service digital experience platform. Last year’s Summit had a mild lack of shock value, due to our getting a steady diet of amazing new features all year as they were released. But this year, the Adobe crew was prepared with some heavy-duty features that they’ve been working hard on this year, with a real focus on bettering the developer and operations experience. If you’ve read anything I’ve written in the last two years, it’s been one of the most major points that has made it tough to recommend AEM as a Cloud Service in the past, in that there was no way for developers to get a feedback loop for how their AEM environments are performing. Additionally, as AEM as a Cloud Service automatically scales up your environment to meet load, it could be that your infrastructure would automatically scale up due to poorly-performing pages and API calls, ridiculously large repository traversals, or poor caching strategies – and you’d NEVER KNOW. Adobe’s AEM as a Cloud Service product owner Bertrand De Coatpont demonstrates New Relic running on the Cloud Service. As you can see here, this is similar to other AEM instances running Adobe’s Newrelic plugin, exposing the JCR as a “database” so that you can dig in and see heavy database operations, drill into JCR traversals, etc. New Relic is already being used by Adobe engineers on the backend, so there’s nothing to do on the infrastructure side to enable it for you. However, setting up your own access to access New Relic One for AEM as a Cloud Service requires some manual ticketing & work on your end, which is described here in the Adobe docs. Read Full Blog AEM as a Cloud Service – New Features & Announcements from Adobe Summit Q&A Please use this thread to ask the related questions.

Hi Everyone, I'm looking for some customers to talk to me about what you do BEFORE you put work into Workfront. I want to know what stakeholders you collaborate with, what tools you use, what artifacts you produce, etc. If you have a "pre-Workfront" planning process and are interested in chatting with me about it, feel free to sign up for a time slot below: https://calendly.com/wf-product-and-design-research/pre-workfront-planning Thanks!Elissa Lauber

Did You Know? 19.4 Release Highlights Features included in the 2019.4 product release from Workfront make managing custom forms easier, help you find tasks faster, and let you visualize user’s time off on a calendar. Here are some of the highlights of the release, which will be available to all customers starting Friday, Nov. 15. For information about all of the features included with the 2019.4 release, see the product release overview. Deployment of the 2019.4 release begins today, Nov. 13. Watch trust.workfront.com for all updates. Change custom field types Have you ever created a custom checkbox field only to realize it should have been a drop-down menu? And then had to create a brand new field with the same info? Well, you don’t have to do that anymore. You can now switch a field’s display type to another, similar display type to prevent duplicate fields and make custom data more manageable.   For more information on changing the display type, see the “Create and add a field” section of the Create a Custom Form article. Filter lists on the Typeahead field  The Typeahead field in custom forms helps eliminate the need to manually maintain many options in drop-down fields. Sometimes those lists need to be narrowed down to the person filling in the field or to the custom form’s object, like a project or request. To help users provide relevant information faster, a filter, created through text mode, can be added to the Typeahead field.  For instance, a Typeahead field titled “Marketing Approvers,” without a filter, will show every user in the system. With a filter, the list of options can be narrowed down to just approvers in the Marketing department. For more information on adding a filter to a Typeahead field, see the “Create and add a field” section of the Create a Custom Form article. Shortcuts for quick filter Quickly filter content within a list using keyboard shortcuts. Alt+F (Windows) or Option+F (Mac) opens and puts the cursor in the quick filter box, allowing you to immediately start typing your search term. Hit Esc to close the quick filter search box and reset the filter. Note: If you’re using Internet Explorer on Windows, the keyboard shortcut is Alt+Shift+F. Check the browser requirements to see which version of Internet Explorer, and other browsers, is supported by Workfront. Custom calendar can show time off Workfront provides a way for you to specify your time off with the Personal Time Off feature in your user profile. This alerts project managers that you’re not available and allows planned completion dates to automatically or manually adjust, as needed. (For information on how to indicate your time off in Workfront, see Understanding Personal Time.) In the Calendar reporting area, you can create a calendar view showing these time off entries. You may already know how to create a calendar showing projects, tasks and issues. If not, you can find out how in this article: Working with Calendar Reports. Creating a time off calendar is very similar.  To create a calendar for a particular person, click Add to Calendar in the left panel, then click Add advanced items. Then you can create a calendar like the one below, using the color of your choice. Choose Duration (start to end) for what to show. For the filter, set the User ID to the team member’s name. After you’ve created your calendar, try changing the View option to Gantt to see which view you like better. Other features Other 2019.4 features include improvements to the mobile app; a new app for iPad; and updates to the Workfront for Adobe Creative Cloud extension. See the product release overview for details. Make sure to “Like” this post if you found it helpful! If you have any questions regarding the release, please post the details in the comments section below and we will reply back. 

Can you believe we are in August? August is always a big month in my house because the kids get back to school. Like many of you, we don’t know what to expect this school year, but I do know we’ll all get through it—what doesn’t kill you makes you stronger, right? In addition to back to school time, this August is a HUGE month for Workfront because we are delivering our 20.3 product release. What does that mean? It means that in addition to a number of enhancements on the core product, we are introducing TWO brand new products to help drive collaboration, gain more visibility, and fundamentally get work done. Enhancements to Workfront’s core product Let’s start with some of the updates we’ve made to Workfront’s core platform:  Enterprise controls. A structured approach to group hierarchy allows you to create, manage, and organize all your departments in one instance of Workfront, while remaining flexible enough for those teams to customize and manage the unique way they work, from branding to project preferences.  Enhanced analytics. Get information quickly with clear, easy-to-understand views right inside Workfront. No need to jump to another tool or system to get the information you need.  Customer-driven feature enhancements. A number of additional enhancements in this release came directly from customers like you! For example: our mobile virtual assistant, Zoom integration, saving requests as drafts, converting documents into advanced Proofs, and more.  Innovation Lab. Speaking of customer feedback, a few years ago we implemented a formal Idea Exchange where customers could submit, vote on, and discuss ideas with fellow customers. This was very exciting, but over the years we’ve realized that we could do better. Some have described the Idea Exchange as a black hole, and to be completely candid, they weren’t wrong. While we had the best of intentions in the way we modeled it, we fell down on execution. We are determined to redeem ourselves and earn back your trust. As part of the Workfront 20.3 release we are thrilled to be introducing an entirely new approach to how we collect product feedback. I’m excited to share that the Innovation Lab will officially replace the legacy Idea Exchange! The Innovation Lab is an interactive platform, right here on Workfront One, where you will still be able to submit and up-vote ideas. The biggest difference is that Workfront will now curate ideas and present a list back to you for feedback and prioritization. The Innovation Lab is about creating the most value, together. We are excited to launch this and start getting more of your ideas. To find out more about the Innovation Lab, you can watch the Leap presentation here or read about it here.  Introducing Workfront Align and Workfront Scenario Planner In addition to these enhancements, I couldn’t be more excited to share that this month we are releasing two brand new products—Workfront Align and Workfront Scenario Planner. Today’s workforce wants more than just a paycheck, they want a purpose. They want to see that they are contributing to something meaningful. The best way to show meaning is to tie the work they are doing directly to the objectives of the company. With Align and Scenario planner you will be able to do just that in an easy-to-use and visual way.  With Align, you can document your organization’s highest level goals (or the goals of your business unit, department, or team) in a single place. Going one step further with Scenario Planner, you can model out different ways for how you will achieve those goals. Putting the two together allows you to connect your goals with actual project work. Connecting strategy to work and seeing progress in real-time gives your team and your entire organization a real connection to the purpose and meaning behind their work.  As I sign off on this addition of Workfront @ Work, I want to make sure you know that we understand the challenges you are facing, and we are here to help make your jobs and days a little easier. We have built a ton of resources right here on Workfront One, from blogs, to documentation, to training, events, and more. Please take advantage of these resources and don’t hesitate to reach out to us with your needs.   -Sue

NEW PRODUCTS TO HELP YOU PLAN AND EXECUTE WORKFRONT GOALS Workfront Goals connects your company’s strategic goals with the work managed in Workfront. Goals lets you cascade that high-level vision through all levels of your organization, which means teams know they’re working on the right initiatives and can deliver results that align with your organization’s goals. SCENARIO PLANNER Create and compare what-if scenarios so that you can choose the best path forward. When priorities or available resources change, Scenario Planner helps you iteratively replan without affecting the work in progress. NOTE: These exciting new products ($$) are add-ons to the Workfront core platform and are only accessible to those enrolled in the new Workfront experience. Talk with your Workfront account representative to learn more or to purchase a license. GET MORE VALUE WITH PRODUCT ENHANCEMENTS ENHANCED ANALYTICS Only available to customers with a Business or Enterprise plan, enhanced analytics, allows you to look at project and team data to identify trends and get insights into performance. It is available to users in both Workfront Classic and the new Workfront experience and consolidates tons of information into easy-to-read charts, gives a snapshot of your projects in a given timeframe and even lets you drill down to see how much time was spent on work by each team member. Take advantage of this new product enhancement now by updating your layout template! Watch the Analytics 2-minute video here and then learn how to read the charts by enrolling in the enhanced analytics training program.  If you have any questions about Analytics, post to this Community thread to ask Joel Pettigrew, the Workfront Product Manager over Analytics.  UPGRADES FOR GROUP ADMINS Improved system controls are incredibly helpful for dividing settings among departments, customizing things for specific groups, and providing an opportunity to implement governance and grow. Workfront has expanded and improved what Group Administrators can do to help share responsibility across the organization. Just a few examples:  Group admins can enroll/unenroll group members in the new Workfront experience.The new Groups page makes it easier to manage groups and subgroups.Customize your workflows even more with group-specific project preferences.Group admins can create group-specific approval processes. Check out the full list of what group administrators can do on Workfront One. INNOVATION LAB Innovation Lab is Workfront’s new product feedback platform which replaces the Idea Exchange. Authorized Support Contacts can continue to help shape the future of Workfront by submitting ideas and upvoting ideas. One of the most exciting elements to Innovation Lab is the twice-a-year feature prioritization voting. Workfront’s product managers will present a curated list of suggested features for further ranking. During each two-week period, Authorized Support Contacts (ASCs) get 10 extra points to use specifically on this list.  Our very first prioritization closes tomorrow (Aug. 27) so, if you’re an Authorized Support Contact for your organization, check out the leaderboard and cast your votes! WORKFRONT FUSION Our integration platform has gotten a boost with enhanced technology. Connect Workfront to your other business-critical applications with Fusion 2.0. WHAT ELSE IS NEW?  The 20.3 release also contained enhancements to Agile, resource management, proofing, and many more that don’t fit into this blog. Check out the 20.3 Release Overview on Workfront One to get a full list. Some of the most requested enhancements are detailed below:  REQUEST DRAFTS TO SAVE AUTOMATICALLY Available in the new Workfront experience and Workfront Classic Workfront now saves a draft of your request automatically. The autosave is triggered by the selection of the last queue topic for your request. You’ll see the autosave kicking in at the bottom of the window and an indication that the draft has saved. This means you won’t lose data if you need to navigate away from the Requests area or if you need to pause in the middle of your request to gather more information. When you’re ready to submit the request, find it in the Drafts section or in the drop-down list as you make a new request. Click the name to open it and finish filling out the request. Click Submit Request when you’re done. NEW CUSTOM FORM TEXT FIELD (WITH FORMATTING) Available in the new Workfront experience and Workfront Classic A new custom form field—Text Field with Formatting—allows a user to bold, italicize, or underline text within the field as they’re filling out the custom form. UPDATED CUSTOM FIELD NAME Available in the new Workfront experience and Workfront Classic The Label and Name options on a custom field serve different purposes. Label is the field name that users will see in Workfront. Name is what can be used with integrations, such as API. This provides the flexibility to change the user-facing label to match changes in your organization, without affecting integrations or other connections that rely on a specific field name. ADD A WORKFLOW WHILE GENERATING A PROOF Only available in the new Workfront experience As you turn an existing document into a proof, select “Simple proof” just to generate the proof. Select “Advanced proof” to add a proofing workflow at the same time. NEW LOOK TO THE DOCUMENTS PAGE Only available in the new Workfront experience The Documents page in the new Workfront experience has gotten a streamlined new toolbar that makes menu options more visible by turning them into icons. In addition, the document summary panel provides quick access to important information. The summary combines the three panels—Details, Updates, Custom Forms—into a single, easy to navigate space. NEW VERSION OPTION HAS MOVED This update was made in both Workfront Classic and the new Workfront experience. With the new toolbar, the Version option (for both document and proof) has moved under the Add new button. The version option won’t appear unless you have something selected in the documents list. VIRTUAL ASSISTANT ON THE MOBILE APP Put your mobile device down and tell Workfront what to do with the virtual assistant, available for both Android and iOS. You can use these voice commands with the mobile app: Show me (example: Show me my late tasks)Delete (example: Delete the 2019 user conference project)Search for (example: Search for the 2020 marketing budget) Save these queries to use again later to make work on the go even faster and easier. WORKLOAD BALANCER Available in the new Workfront experience and Workfront Classic A number of improvements and new features have been added to the Workload Balancer, building on the solid foundation of the Workload Balancer’s launch earlier this year. Those include: Turn on a Workload Balancer setting so hours from issues display in the Assigned Work items area, giving you a more accurate picture of a user’s workload. By default, the Workload Balancer displays planned dates. Get a more accurate picture of work progress by displaying the projected dates. You’ll find a new option in the tool’s settings.The Teams, Roles, and Users filters include built-in options that are preconfigured for your user, your teams, and your primary job role to allow you to quickly access the information most relevant to you.  AGILE: SCRUM AND KANBAN Available in the new Workfront experience and Workfront Classic Manage work easily on the Scrum and Kanban boards, which now display 50 story cards by default. Click the button at the bottom of the list to see additional cards.Keep your team’s Kanban board neat and tidy by adjusting the number of days Completed cards remain on the board. By default, cards remain for 14 days but that can be adjusted to between 1 and 30 days to suit your team’s needs. EVERYTHING YOU NEED TO KNOW Find the latest product release news on the redesigned product release page on Workfront One. From there you can access a list of all the new features, easily find training, and read product documentation. In addition, you can track known issues and find bonus materials, like FAQs and onboarding guides.

The Workfront 2019.4 product release is now live! Here are a few highlights included in the release: Do more with the mobile app Manage your work on the go. Convert tasks, issues, and requests to a project on the Android and iOS apps; keep your work moving forward with Workfront for iPad.  Workload Balancer Beta Make sure your people focus on the right work. Get clarity into your team's workloads so you can effectively plan schedules.  Review a proof without leaving Adobe CC - Available starting November 18th Don't waste time switching applications to review assets. The new Adobe CC plugin allows you to generate a Workfront proof without leaving Adobe. To get the full list of updates and learn more about the features available in the 2019.4 release, visit the Workfront Release Page on the Help site. ------------------------------ Kyna Baker Sr. Customer Content and Community Manager Workfront ------------------------------

Hi all, I'm a product design looking for feedback on a Home concept that we are playing with. This survey will take about 15 minutes to take. When you have a few, please help us shape the future of Home! https://workfront.az1.qualtrics.com/jfe/form/SV_dhdaTnRiWH4uPEW Thank you,Eden Wen

Hi all, My name is Eden Wen and I'm a product designer at Workfront. I am looking to modernize the Timesheets area and I need your feedback! If you have a few minutes, please click through this prototype and answer a few questions: https://t.maze.co/72241338 There is also an option at the end to chat with me if you have any questions about what you see on the prototype. Thank you for your time! Your feedback will help us improve the Timesheets functionality. Eden Wen

Hi All, If you are one of our customers who was looking forward to the ability to customize information on the object headers in Workfront, then this research is for you. We would like to discuss and review our concepts around this idea as well as to get your opinion on some of the use cases around the configuration. If you are interested, please book a 45 minute meeting using this calendar link. We have limited slots, but we will have more sessions in the future for future stages of development. Thank you in advance for your time and collaboration!

Hi Everyone, This post highlights all the Journey Optimizer product releases that happened in 2021. For detailed update on New Capabilities, Improvements, and Fixes, check here: Release Notes November 2021 Release CNAME subdomain delegation: Adobe Journey Optimizer now supports CNAMEs. A CNAME, or Canonical Name record, is a record that points to another domain address rather than an IP address.  October 2021 Release Decision Management - Offer Simulations: You can now simulate which offers will be delivered to a test profile for a given placement in the Journey Optimizer UI. This allows you to validate your decisioning logic including eligibility constraints and ranking algorithms easily before you put them in production.  Decision Management - Personalize your offers: You can now personalize the content of your offers using Adobe Experience Platform profile attributes and segments, using the same expression editor component found throughout Journey Optimizer UI. September 2021 Release New Capabilities Reporting - Better insight to targeted audience: New metrics are available in reporting: Targeted and Excluded for email & push messages are visible in both live and global reports.  Pass lists of data dynamically using custom actions: You can now pass collections or a list of data in your custom action parameters that will be dynamically populated at runtime.  August 2021 Release New Capabilities Send messages at the best time - Send-Time Optimization: Automatically send your push or email at the best time for every customer you engage with Adobe Journey Optimizer. Send-Time Optimization, powered by Adobe’s AI services, predicts the best time to send an email or push message to maximize engagement based on historical open and click rates out of the box. Leverage schema relationships in business events - Lookup table management: You can now leverage relationships between schemas when configuring a business events. Personalized URLs: Personalized URLs take recipients to specific pages of a website, or to a personalized microsite, depending on the profile attributes. Make sure your emails get to your users - Email Retry: You can now define the retry period on a per preset basis to ensure that retry attempts are not performed anymore when no longer needed. Define addresses to exclude from sending - Suppression list: Adding email addresses and domains into the suppression list is now available from the user interface, either one by one, either in bulk mode through a CSV file upload. July 2021 Release New Capabilities Use metadata in your messages - Lookup table management: Enrich your experiences with reference data you've loaded into Journey Optimizer. Allowed list: You can now define a define a specific sending-safe list at the sandbox level, to have a safe environment for testing purpose.   Find the detailed release information here: Latest Release

Apple recently announced new features in their upcoming iOS and macOS releases which are designed to protect data from third parties. A broad set of FAQs on the potential impact can be found on Adobe Experience League. We have provided an additional set of Marketo Engage-specific FAQs below. Since the new features have not yet been released by Apple, much of the information below is speculative. We plan to post updates as we learn more, so please stay tuned.  UPDATE: iOS 15 is now generally available on both iPhone and iPad.  We have conducted tests using iPhones running iOS 15 with Mail Privacy Protection enabled.  Please see updates to this FAQ below (in red).    Will this impact email open-tracking in Marketo Engage?  Highly likely. Early reports suggest that the open-tracking pixel contained in Marketo emails may be obscured and downloaded as a background process, irrespective of how you interact with the email. It is possible that an email open could occur without opening the email, which could artificially inflate the number of email opens. Also, the timing of when an email open activity is generated could be impacted since it may be decoupled from the actual open.  UPDATE: Yes, we confirmed that unopened emails can trigger an email open activity.   Test Methodology We used a batch campaign to send a test email to 5 testers with Mail Privacy Protection enabled on their iPhones.  We instructed each tester to not open the email and then waited 1 week before checking results.  Create a static list of test leads Create a batch campaign to send an email to members of static list Run campaign once Wait for 7 days and inspect campaign results   Observations After the 7 day wait, we found that 3 of the 5 unopened emails had open email activities logged in Marketo.  These activities were “machine-generated” due to a background load of the open-tracking pixel that occurs when Mail Privacy Protection is enabled.  For the 3 machine-generated opens, we found that 1 occurred within minutes of delivery, and the other 2 occurred several hours after delivery.    We then had testers go ahead and open the delivered emails.  For the 2 emails that did not machine-generate an open,  we found 2 email open activities were logged as usual.  For 3 emails that did machine-generate opens, no additional open activities were observed as expected.  This is because Marketo only ever records a single email open activity for any given campaign/mailing/lead combination.   We ran same test with Mail Privacy Protection disabled and did not observe any machine-generated opens.   To summarize: When Mail Privacy Protection is enabled, some delivered emails will have machine-generated opens, and the timing of when machine-opens occur is unpredictable. When Mail Privacy Protection is disabled, no machine-generated opens occur. Will this impact email link click tracking in Marketo Engage?  It is unlikely that tracked links will be impacted.  UPDATE: No, we confirmed that click email activities are logged as expected.  No change here.   Which product areas within Marketo Engage might be affected?  While there is no immediate impact right now, here is a quick look at the potential areas of impact within Marketo Engage.   Assuming that email opens may not be accurately trackable in the native Mail app, and that a user’s IP address will be altered by the native Email app and the Safari browser, we have identified the following areas of potential impact.  Activities It is hard to predict what the impact will be on the “Open Email” activity. For example, if the open-tracking pixel request is generated even though the email is not actually opened, then email opens could be overcounted. Also, the time of the open-tracking pixel request could differ from the time of the actual email open. Finally, there are activities that contain a “Client IP Address” attribute which may not be as accurate as before (Visit Web Page, Fill Out Form, Click Link, Unsubscribe Email).  UPDATE: There is no way to identify which open email activities are machine-generated, and which are not.  Machine-generated opens will likely increase the overall number of opens, but by how much is hard to know.   The User Agent on iOS15 has changed to simply “Mozilla/5.0”.  Since some activities contain metadata that is derived from User Agent, some of this metadata has changed (Platform, Device, User Agent, Is Mobile Device).   Open Email Activity - Before iOS15 Open Email Activity - After iOS15   This could impact your smart lists should they leverage these attributes as constraints.   Here is an idea that could help provide insight into iOS15 adoption.    First, build a smart list that looks for leads that have opened email using an earlier version of iOS. Since at the time of writing, iOS15 is only available on iPhone/iPad, we limit results to those devices only. Click on the People tab and record the number of list members (in lower righthand corner). Next, add another filter to smart list for leads that have opened email using iOS15. Since at the time of writing, iOS15 user agent is "Mozilla/5.0", we limit results to that browser only.  This provides the list of leads that have opened email using a prior version of iOS and using iOS15 in past 30 days.  Click on the People tab again and record the number of list members. You can then compare the two results and gain insight into iOS15 adoption.     Here are some of our test results over the past 30, 60, and 90 days. Date of Activity (in Past) 30 Days 60 Days 90 Days Device iPhone/iPad 23,723 38,901 52,964 Device iPhone/iPad & Browser Mozilla/5.0 1,160 2,621 3,444 iOS 15 Adoption Rate 4.9% 6.7% 6.5%   From this list, you can inspect the lead activity history and identify when a lead switched over to iOS15. Your mileage may vary!   Reporting Email opens can be inferred through email link clicks without the open-tracking pixel being activated, but reporting may be impacted. The “Opened”, “% Opened”, and “Clicked to Opened Ratio” columns in Email Performance Report columns may contain less accurate data. Also, any open-related measures or fields in Revenue Cycle Analytics Email Analysis Report may contain less accurate data.   UPDATE: There is no way to identify which open email activities are machine-generated, and which are not.  Machine-generated opens will likely increase the overall number of opens, but by how much is hard to know.   A/B Testing If you use Opens as Winner Criteria, then test results may be impacted since this criteria relies on accurate email open tracking.  UPDATE: See Reporting (above).   Web Personalization The “Location” and “Industry” firmographic Web Segments may not match as they had before. This is because the segment attributes are derived by doing a lookup using the client IP address.  UPDATE: See Inferred Fields (below).   Inferred Fields Since client IP address may not be as accurate, Inferred Fields may be impacted. Send In Recipient Time Zone can use inferred fields to calculate time zone (as a fallback when known location fields are not populated). Lead to Account Matching can also use inferred company name field in matching logic. UPDATE: The client IP address behavior on iOS15 has changed.  To allow users to hide their IP addresses from websites and network service providers, requests now go through an Apple proxy server. The proxy server assigns an IP address from a pool of users grouped by their approximate location.  As a result, the location information stored in Marketo inferred fields will be less precise.  Best practices for using inferred data can be found here.   As a Marketo Engage user, what can I do now to prepare for this change?  Review your usage of product areas described above and assess potential impact. Reduce dependency on email open rates. Look for activities from the click onward to measure engagement. Think about how you measure success of your email campaigns and how email opens fit into your overall methodology. Gather device and OS data to understand potential impact. This can be done using either Email Insights or Smart Lists as described here.  UPDATE: Reduce dependency on email open rates.   As a Marketo Engage user, what should I be thinking about in the future?  Email opens are not the most important indicator for measuring success of your email campaigns. Email is the vehicle by which you drive your customers to a landing page to convert via filling out a form or other action. Web page visits, link clicks, and form fills are the high value activities that you should concentrate on.    Geographic and firmographic data based on client IP address lookup is not entirely accurate since many IP addresses return data for the Internet Service Provider instead of the actual user. In some cases, an IP address lookup will return no data at all. An alternative could be to use a third-party data enrichment service.    Privacy changes are transforming email as we know it. Changes to proxies, location data, and blocked email opens present new challenges to email measurement. Here are Deliverability resources that may prove useful to address those challenges:  Optimizing Marketo Engage Email Deliverability  Email Deliverability 101: 4 Tips to Inbox Success 

On 10th May, 2021, Adobe I/O Runtime has added support for Node 14 for JavaScript actions. Node 14 will be made default after June 10, 2021. For the next 90 days we will have pre-warm containers for both Node 14 and 12.After 90 days, we will have pre-warm container only for Node 14.  Action: Please update your actions if you are using this kind. If you do not update your actions after 90 days from today, your actions will not use the default version and If you do not update your actions within 90 days, your actions will not have access to pre-warm containers. You can check the version running this command: aio runtime action get <ACTION NAME>orwsk action get <ACTION NAME>If  you don’t see “kind”: “nodejs:14”, then you have to update your action. Resources for Reference: Check this: https://git.corp.adobe.com/bladerunner/openwhisk-runtime-nodejs/ Public docs: https://github.com/AdobeDocs/adobeio-runtime/blob/master/resources/faq.md#supported-programming-languages Please feel free to reach out to us for any questions.

 The Experience Cloud Customer Feedback Panel is now live in Experience League!   The Panel is where you can opt-in to provide feedback on Experience Cloud applications and services. This is your opportunity to help shape the future of the tools that you use every day.  We want to hear from you, no matter your experience level or job function.  Once registered for the Panel, you will be able to opt in to participate in a wide variety of feedback activities, such as surveys, benchmark studies, concept reviews, product previews, strategic roadmap discussions, usability tests, and formal alphas/betas. Through these activities, you will have a direct line of connection with our product managers, designers, and developers who create the products you use every day.   Learn more here, and REGISTER TODAY!     

Get the latest information on Audience Manager's new features and fixes. Also, do let us know in the comments below - How are you utilizing these features for your success? Do you have any feedback related to these features? List of features in August - You can now use People-Based Destinations to target users via Google Customer Match. Before you can use People-Based Destinations to send your first-party audience segments to a Google Customer Match destination, it is mandatory that Google adds you to their allow list. Check the People-Based Destinations documentation for details. (PLAT-53962) Predictive Audiences now supports the selection of a Profile Merge Rule per model, during model creation. (AAM-55178) Destination mapping start and end dates are now visible in each segment's page. (AAM-40056) Fixed an issue where the Device Type of a trait was automatically set to Cross-Device when creating a new trait. (AAM-55368) Fixed an issue where the Audience Marketplace would fail to load. (AAM-55549) You can now un-map segments from Google destinations when the Google UserList parameter is not retrievable. (AAM-42655) Fixed an issue where adding multiple segments to a destination would not always work correctly. (AAM-55651) Fixed an issue where users who had their Profile Merge Rules limit increased would not see the Add New Rule button. (AAM-55700) Fixed an issue where the 30 Day Overlapped Unique Users title would go missing from the Data Feed Report Metrics. (AAM-55801) Lifetime metrics are now excluded from the Destination view when the destination is configured to export UUIDs. (AAM-54196) Fixed an issue where users would not be able to view Tableau reports. (AAM-55868) Fixed an issue where users would receive an error when creating a new Predictive Audiences model. (AAM-55921) Multiple accessibility improvements across the interface. (AAM-49062, AAM-49063, AAM-49365).

Help shape the future of Adobe Experience Cloud!The all-new Adobe Experience Cloud Customer Feedback Panel provides you opportunities to talk about the topics you care most about and help set the vision for Adobe Experience Cloud applications. You will have the opportunity to engage directly with Adobe product and development experts who are building Adobe Experience Cloud applications and services, and you'll receive updates on how your feedback is being integrated.As a member of our feedback panel, you will get invitations to participate in a wide variety of feedback activities (surveys, usability tests, product previews, strategic roadmap discussions and beta tests). Through these activities, you will have a direct connection to the Product Managers, designers, and developers who create the products you use every day, and have the opportunity to learn from fellow customers. We've always valued feedback from our customers via UX, Beta Testing, Customer Advisory Board and so on. This new Customer Feedback Panel pulls it together in one program that will let us hear from more of you than ever before.Learn more and sign up for the Customer Feedback Panel today!

Help shape the future of Adobe Experience Cloud!The all-new Adobe Experience Cloud Customer Feedback Panel provides you opportunities to talk about the topics you care most about and help set the vision for Adobe Experience Cloud applications. You will have the opportunity to engage directly with Adobe product and development experts who are building Adobe Experience Cloud applications and services, and you'll receive updates on how your feedback is being integrated.As a member of our feedback panel, you will get invitations to participate in a wide variety of feedback activities (surveys, usability tests, product previews, strategic roadmap discussions and beta tests). Through these activities, you will have a direct connection to the Product Managers, designers, and developers who create the products you use every day, and have the opportunity to learn from fellow customers. We've always valued feedback from our customers via UX, Beta Testing, Customer Advisory Board and so on. This new Customer Feedback Panel pulls it together in one program that will let us hear from more of you than ever before.Learn more and sign up for the Customer Feedback Panel today!