Campaign Standard

We are excited to announce that the new Adobe Customer Support Experience for Adobe Experience Manager and Adobe Campaign will launch on May 11th, 2020! As previously shared, we are working to improve how you interact with Adobe Customer Support, starting with Adobe Experience Manager and Campaign products. Our vision is to streamline the support experience by moving to a single entry point, using the Adobe Admin Console. Once live, your organization will be able to easily access Adobe Customer Support; have greater visibility into your service history via a common system across products; and request help via phone, web and chat through this single portal. More information You will become part of the new experience on April 27th or May 11th Customers will receive 2 emails from Adobe with additional instructions (10 days prior to and on the day of Go-Live) to alert you on which day you will be able to begin submitting tickets After May 11th the legacy Adobe Experience Manager and

Help shape the future of Adobe Experience Cloud!The all-new Adobe Experience Cloud Customer Feedback Panel provides you opportunities to talk about the topics you care most about and help set the vision for Adobe Experience Cloud applications. You will have the opportunity to engage directly with Adobe product and development experts who are building Adobe Experience Cloud applications and services, and you'll receive updates on how your feedback is being integrated.As a member of our feedback panel, you will get invitations to participate in a wide variety of feedback activities (surveys, usability tests, product previews, strategic roadmap discussions and beta tests). Through these activities, you will have a direct connection to the Product Managers, designers, and developers who create the products you use every day, and have the opportunity to learn from fellow customers. We've always valued feedback from our customers via UX, Beta Testing, Customer Advisory Board and so on.

Hello,When URL's are passed as targetData from the workflow to the content form they are not marked for personalization and no tracking information is added. Is there a way to ensure they are detected and the proper tracking information is appended?Thanks.

Hi ,I have a requirement to display data in a single form from multiple schema. Eg : Customer  - > Policies  - > Policy risks. Customer has multiple Policies and a Policy has multiple Policy Risks .  The tables are linked . Customer and Policy with Customer  id and Policy and Risk with Policy Id.I am able to display Customer and Policy but when I introduce Policy Risk in the same form it errors out.Can anyone help here?ThanksAnumol

I have created a file testfile.csv into Campaign Standard server with "Extract file" activity. How should I set the path to file when trying to load it with "Transfer file" activity?I use action "File download". What should be filled into field with label "File path in the storage space (wildcards are accepted, e.g. *.csv, export?)" in addition to testfile.csv?Documentation tells me:"The path must be relative to the storage space directory of the Adobe Campaign server. Files are located in the sftp<yourinstancename>/ directory. You also cannot browse the directories above the storage space. For example:user<yourinstancename>/my_recipients.csv is correct. ../hello/my_recipients.csv is incorrect.//myserver/hello/myrecipients.csv is incorrect."but this is very unclear.BRMikko

Adobe continuously improves its solutions by adding new capabilities, enhancements and fixes. All Adobe Campaign Standard instances are upgraded with every new release. No action is required to upgrade. Upgrades are deployed in two phases. First, Stage instances are upgraded to allow our customers to test new capabilities and adapt their configuration if needed. Production instances are then subsequently upgraded.All release dates are subject to change. Please subscribe to receive release notifications to get the latest details straight in your inbox. And, for real-time alerting, follow this Community post!Campaign Standard 19.2 - Spring ReleaseEnvironmentDateStageJune 11, 2019ProductionJune 17-20, 2019Detailed information about this release are available in the Release Notes at the Stage environment upgrade date.For more information or any question, refer to the Campaign Standard Release planning page.

Subdomain Delegation Adobe Campaign Classic and Adobe Campaign Standard customers are able to achieve faster time to value with Email channel by delegating subdomains to Adobe via the Control Panel. Adobe Campaign provides efficiency to the administrator users of the product by creating DNS records, setting up inboxes and additional URLs for mirror and resource pages to enable you custom branding needs.  Starting the end of January administrators of Campaign are able to view the DNS details of each of the subdomains used for email sending, corresponding inboxes, URL addresses for tracking, mirror and resource pages. Documentation – https://docs.adobe.com/content/help/en/control-panel/using/subdomains-and-certificates/setting-up-new-subdomain.html Video tutorial - https://docs.adobe.com/content/help/en/campaign-learn/campaign-standard-tutorials/administrating/control-panel/subdomain-delegation.html SSL Certificate Renewal Adobe Campaign Classic and Adobe Campaign Sta

Hi all,   As an Experience League member, I wanted to personally reach out and encourage you to apply for the 2020 Adobe Experience Maker Awards. In particular, the Experience Maker of the Year  category recognizes the individual that has applied their knowledge of best practices and expertise in Adobe marketing, advertising, or commerce solutions to create exceptional customer experiences and deliver significant business impact for their team and company.   The deadline to apply for the Experience Maker Awards is next Friday, February 7 . If you have any questions on your submission, the Adobe Customer Marketing Team is hosting daily “drop-in office hours” every day next week at 9:00 AM PT which you can access by logging in here. You can also check out our FAQs here.    You can also reach out to XMakers@adobe.com with any questions. We look forward to reading your submission(s) in

Boost your skills and get the knowledge needed to get ahead.  Don’t miss the opportunity to get the training you need to make the most of your Adobe Experience Cloud solutions. At Summit, you’ll discover new ways to create more amazing customer journeys and learn from the industry experts with tips and tricks needed to advance your career. With your choice of either one or two-day trainings, you can choose a course with focused instruction and practical exercises that best fits your needs. Learn, be inspired, and train at Adobe Summit. Learn more & Register

The External API activity, currently in beta, brings data into the workflow from an external system via an HTTP API call.  The activity can also send data out from the workflow to an external system.The main characteristics of the External API activity are:Ability to pass data in a JSON format to a 3rd party HTTP API endpointAbility to receive a JSON response back, map it to output tables and pass downstream to other workflow activities.Failure management with an outbound specific transition The HTTP endpoint could be a customer management system, an Adobe I/O Runtime instance or an Experience Cloud REST endpoint (Data Platform, Target, Analytics, Campaign, etc), to name a few examples. Whether you want to bring data into the workflow to perform segmentation and personalization, or push data out to another system, External API may be the right choice for your use case. Try the External API activity (Data management – ETL menu) today and let us know what you think! Your feedback is extr

Hello everyone,We are using transaction message in ACS for sending the push notification. External system sends event context (ctx) data (payload) to ACS and then ACS sends a personalized push message to the app users using the event and profile data.In the rtEevnt schema, we can see the history basically the broad logs including the event context data of transaction deliveries but we are not able to perform manipulation or query against the event data since it is only visible in preview mode but not available for querying.Any idea how can we query the ctx data which is stored (but read-only) in ACS for transaction deliveries?'Thanks in advance for the help!!/Rajdeep

 Do you work for an Adobe partner and participate in technical sales demos? If so, register now to get started towards earning the Technical Sales Professional badge! You must join or be a member of the Solution Partner Program to enroll.  Join us in London on March 9th for this workshop, which will focus on the technical sale of Adobe Campaign. During the workshop you will learn: How an Adobe Technical Development Manager (TPDM) uses assets and demo tools from SPP and Demo Hub to deliver a sales pitch and demo to a prospective customerHow to customize presentations and build custom demos with oversight from an Adobe TPDM.How to deliver your own Adobe Campaign presentation and demo pitch to a fictional customer, while being evaluated by Adobe TPDMs.To see the complete agenda, prerequisites, and to register, go to Visit the Technical Sales Program page to learn more about the program and bookmark the prerequisites page for on-demand trai

Hi,I need help about creation of organizational units.I have to create a really complicated combination of different brands (5 different brands for example brands A, B, C, D, E) for some specific fields.The fields are:- newsletter subscription for the 5 different brands- account subscription for the 5 different brands- brands purchased for the 5 different brands- first registration brand for the 5 different brands.Profiles may have all the different fields for each brands except for the field "First Registration".For example:John has newsletter subscription A, newsletter subscription B, newsletter subscription C, newsletter subscription D, newsletter subscription E, account subscription A, account subscription B, account subscription C, account subscription D, account subscription E, brands purchased A, brands purchased B, brands purchased C, brands purchased D, brands purchased E and first registration A.So the combination will be: A-B-C-D-E-A-B-C-D-E-A-B-C-D-E-AI can simplify the com

Hello!I am using Adobe Campaign Standard and I wonder how to handle blacklist on a landing page just for e-mail channel. I know that there is an out of the box landing page template that handles blacklist for No longer contact (by any channel) and when the customers pushes the button on that landing page the profile is updated to be no longer contact (by any channel). That is good if you want the customer to have a global opt out but  I would like it to just update the field No longer contact by email to true. Could this be achieved in a smooth way by working with the BlackList landing page template or should I use something else? Please don't refer to subscription services or that I should use a check box that could mark if the customer could be contacted by e-mail or not. I would like to handle it by just clicking the unsubscribe button on the landing page.

Registration is now open for Adobe Summit—The Digital Experience Conference, happening March 24–28 at The Venetian | The Palazzo, Las Vegas.Join the world’s most innovative experience makers and take advantage of:Hands-on learningChoose from over 300 sessions and labs led by Adobe and industry experts.Industry trendsSee the latest tools, techniques, and strategies to engage your customers.InspirationHear success stories and best practices from the world’s top experience makers.NetworkingConnect with your peers to share insights and strategies.Register by December 15 to save US$400 with Early Bird pricing — pay just $1,495 per pass. Save an additional $200 with promo code S19AGS.*Groups of three or more save $600 per person through December 15.Learn more at summit.adobe.com and we'll see you in Vegas!* Cannot be combined with other offers or discounts.

Hi all,As previously announced, we'll be rewarding our top two user with a gift card for their participation on the Adobe Campaign Standard and/or the Adobe Campaign Classic community forums, every single month!You can easily become a top user and win every month simply by posting on the community and answering some questions by other community member friends. While we hope this token of appreciation motivates you to giveback to other members, we do hope that you already enjoy helping other community friends with their queries as this helps us build a better product for you. We're also always open to new ideas for Adobe Campaign Standard, and can't wait to hear from you.Without further ado, the two top users in the community forums for the month of November 2019 are...skk44926872 and jyotiy43907700.Congratulations and a big thanks to both for being amazing and helpful community members to others on the Adobe Campaign forums.Now go answer some questions, be helpful and kind to other mem

How to get primary of Recipient key passed to the next transition in Query Activity in ACS?

Hi,I am currently working on adobe campaign input forms which will store user data such as First Name, email, ID, Groups. All the fields are of type="String" For validation, I use in input form           Mandatory field, Please Enter your First Name!      <leave>       <check expr="@firstName!=''">      <error>Mandatory field, Please Enter your First Name!</error>    </check>  </leave>But with this I am able to validate null entry but if the user enter white space it is stored. I need to get the same alert for white space also. I tried to achieve this through javascript also.javaScript Code:-function db-rdValidateJS-validate(name){var x=document.getElementById(name);var t=x.trim(); if(t.length=0){ alert(s+"input is invalid. Enter Correct Input");}return 1;}Soap call in input form:-<soapCall name="validate" service="db:rdFile"><param exprIn="[@firstName]"  type="string"/></soapCall>And method call in data schema:-<methods>  &lt

Hello,I am looking to import a list of test profiles for use within Adobe Campaign Standard. I am assuming that you follow the same process as importing regular profiles but simply switch the "Dimension to Update" field in the Update Data tool. I'm importing a simple .txt file then trying to update. This seems to error out on me every time I try to run in.Is this the correct process meaning there is something off about my file or is there a different way this should be done? We have a house file of seeds I need to import so that makes creating them manually out of the question. Thanks for your help!-Kyle

I need to view the OOTB fields like gender on the left panel of the ACS profile resource overview. Is there a way to do that?

All, I've tried to make the following code work and I can not seem to get this to work in ACS. If I go into EDIT > HTML and hardcode the cusID, then my email will pull necessary content for my email. I need help identifying why the code below will not pull the ID from recipients.                                           <div class="mj-column-per-100 outlook-group-fix" style="vertical-align:top;display:inline-block;direction:ltr;font-size:13px;text-align:left;width:100%;">                                            <table class="border-all" border="0" cellpadding="0" cellspacing="0" style="background:#fff;" width="100%">                                              <tbody>                                                <tr>                                                  <td align="center" style="word-wrap:break-word;font-size:0px;padding:0px;" class="">                                                    <table align="center" border="0" cellpadding=

There are 2 tables A,B.There is FK in the many side of the table A referring to the PK of the table B. I have a requirement that 1 record in the source table B will have many records in the target table A and a record in table A may have the FK value as null/empty.The question here is if there is an FK whose value is null/empty in the Table A is there a way we can make the field nullable in Table A in ACS.

Hitting send on an email campaign is just the beginning!Learn how to maximize email deliverability with industry insights and best practices shared by our Deliverability expert, Director Robert Consoli.Adobe Campaign Deliverability Fundamentals WebinarThis Tuesday, November 19th, 2019 at 8am PT / 4pm GMTJoin us for this Experience League Skill Builder webinar for Adobe Campaign.Register Now!

We are an agency working with a client using adobe campaign and we need to know how to get started on adobe Campaign .It seems that every time we try to download it or download adobe experience we got access denied , so to get a free trail or download it.

I have a case study of Adobe Campaign integration with Microsoft Dynamics. I am looking detailed level comparison and PROS and CONS of Adobe Campaign over MS Dynamics.I can see below key benefits but wants to understand if these are the only limitation in MS dynamics or do we have more differences:•Consistent messaging between sales & marketing•Holistic view of all prospect and customer data•Activate DynamicsAppreciate your help on this.Key benefits:data on any channel