Campaign Classic v7 & Campaign v8

Hi Team, Please help me understand how can we group the similar kind of error entries in broadlogMsg table in one record, for example, in below screenshot, which will help in reducing the number of error entries in this table or please let me know if this should not be tried as it might lead to some unseen problems in future or if its recommended to delete the extreme old entries from broadlogMsg table? Thanks in advance!

Hi folks, I just want to prevent a recipient from receiving the same delivery more than once in the same day!the solution what i have currently working is to use typology rule (a controle rule) ,but I can't figure out how to configure it so that it dynamically takes the incoming delivery id/recurring delivery id and compares it to the recipient's existing delivery/recurring delivery ids in the recipient delivery log.On the other hand, i wonder if this is this the best practise method to use?Any help appreciated. 

Hi Team, I am seeking help regarding coupons tab not getting populated whereas coupons are actually present in the schemaIn schema values are present: Similarly not able to use these values in the deliveries too with below error: I might be missing any step in-between for populating the coupon tab. Please help me here if anyone has faced similar issues.Thank you in advance!  

Hi Team, I am facing a strange issue while connecting to external SFTP via file transfer activity.    When tried to connect and fetch the file from SFTP it worked fine > then tried to again download the same file [no deletion of file was done, file was still present in the same location]- it threw error, but then after few minutes when tried again without any changes and it worked. This is not a random behavior and happening every time i am trying to download a file from SFTP whereas uploading to sftp is working smoothly Has anyone faced such issue or any related issues, please let me know what should be done for such scenarios.Thanks in advance! 

All,  I created a Javascript where I ran a xtk.QueryDef and pulled in a "Date" object.   I see the @mailDate is now converted to a String. My issue is, I need to be able to use the date in an "IF-ELSE" statement, and perform calculations on the date (i.e - add months, add year, etc); I need to create a Start Date mm/dd/yyyy and End Date - mm/dd/yyyy - and then be able to compare those dates to another date field in the workflow.   I've been racking my brain on trying to convert this string to Date field for me to use, and I can not seem to get it done - not with ParseInt or FormatDate (this actually looks at the string and returns the wrong date). I was trying to do the coding in a Javascript and then pass the values on to an Enrichment as an instance variable.  Right now it looks like I will need to use consecutive Enrichments to get the final Start and End Dates I need; unless someone can give me some guidance on how to get this

Hi Team, I am able to see "Cache issue with external JS Code". How we can minimize creating the new JS code every time we change something inside code. Note : We can reuse same JS code if any changes required instead of creating new one. Please provide your thoughts to fix this cache issue with external JS code. Thanks,Gangadhar

We are seeing in the delivery tracking logs instances of clicks being registered on all links in the delivery at the same time down to the same second. For example one impacted delivery registered 45 clicks all being madeat the time of 11:39:53, which is obviously impossible. This does not appear to have arisen with the affected recipient before or with subsequent deliveries sent to the recipient.  Has anyone else experienced this issue in the community who can advise why this would occur? Many thanks

On Adobe campaign Classic , can i extend the nms:eventHisto table and save additional columns that might be passed by the source system. There is an XML column , but I still want to extract out and place this as a regular column that i could use. Please note that this i want to do on the campaign side and not sure how or will it impact anything with message center. ThanksChez

Hello, We are using variables in our "Alert" nodes and it seems that they are working fine if the variable is within the xtk:workflow table. We use for example<%= instance.label %>.On the other side we would like to add some other data from other tables such as nms:operation. I have been trying to do that using <%= instance.operation.internalName %> without any success.Is it because the tables are on two different dimensions? How can i solve this issue? Many thanks

I have created a variable,var NovDate = new Date();  This date is in MON DD YYYY Format. I want to convert this to YYYMMDD format. If I write the function : var NovDate = formatDate(NovDate, "%4Y%2M%2D%2H%2M%2S"); , I'm getting an error as below:  JST-310000 Error while compiling script 'WKF5041/start' line 6: NovDate.getDate is not a function. Please assist.

Hello everyone, I send out an email successfully but when I look at my online mirror page, I notice that my images are not showing, this is the result I got right now :This is the HTML code I have for the mirror page :Normally this kind of issue not happen with other deliveries but this time I don't know how to fix that, any idea ?On the browser for the image missing, I got this error when in F12 :It's odd because I use the same links in other HTML deliveries and I don't get this kind of problem.Feel free to tell me where I can look to solve this problem.Thank you in advance.Kind regards.

Using the DCE for email authoring, I'm trying to understand which HTML elements a visibility condition can be applied.I know conditional statements can be inserted anywhere via the source tab however still interested in any answers for the above. Thanks

Hi everyone, I'm really new to ACM and trying to understand few things. Scenario is I want to configure the Taregting query block as per below condition1. Recipient should have registered within 30 days ( I have used registration date with "on or after" and "30 days before")2. Recipient should be active ( this is also done) Issue is, today, I want to get only recipient who activated his/her account yesterday. I have tried to use "Event Date" - "on or after" and "1 day before". I'm getting recipients who registered and activated account today.  1. What should I to have only recipients who activated their account yesterday ? Does it require to change condition in Event Date ? or any other condition ?  2. Is event date associated with account activation date ? Can anyone please help ?

Hello, I'm doing the exam below and don't know which is the best way to study. There are several books with Questions and Answers but I don't know if they are good material to study. Does someone has a recommendation? (I've been using AC for almost 5 months now)AD0-E314 Adobe Campaign Classic Business Practitioner Expert

Hello Adobe Community, Does adobe campaign support running the adobe service as service account instead of default system account by default? This is on windows. Any drawbacks? Thank you!

Hi All, Outlook tracking is not working for some links.Does anyone faced any issues related to outlook tracking in adobe campaign classic.Thanks in advance!@manojkumar-1 @246791 @103942 @1896877 

Masters of Adobe,I need your advice on what would be the logic in a query of a workflow that will run either daily or weekly and target and re-target the following:- past buyers who have not opened an email or made a purchase in the last 6 months.I appreciate all the past hints and guidelines as always.Thank you,

Hi Team, I am trying to make the @deliverycode field in properties as a mandatory field so that the user don't forget to leave without giving any value in it. Could someone please let me know how i can do this in adobe? @davidkangni @_manoj_kumar_ Thanks & Regards,Greeshma

Hello everyone, We create some real time template (ex: bienvenu) and when trying to pend via Postman, the real time are stuck in pending with the retry errors. This may come from the instance execution. Can someone tell me where I can look to solve this issue ?Feel free to tell me if you want me to share anything.Thanks in advance.

I am using the offer engine to pull offers and offer spaces into my delivery.  However, i have a need to load multiple offer spaces in a single delivery (for example, both a header and body offer).  When setting up the offer in the delivery i only see the ability to pick a single offer space.  Does anyone know a way to use the offer engine and still leverage multiple spaces in a delivery?

Hi all. I would like to know if there is any way to send email via javascript code and show the results in the dashboard panel.This is my workflow: Payload to send trought htttp request of each contact{"request_id":"<%= (String("xxx") + message.id.toString().replace(/,/g, "")).slice(( String("123") + message.id.toString().replace(/,/g, "")).length - 10) %>-<%= substring(1, 9) %>","original_dt":"<%= formatDate(new Date(), "%4Y-%2M-%2D") %>T00:00:00.000Z","config":{"service_type":"ssssxd","asap":false,"start_at":"<%= formatDate(new Date(), "%4Y-%2M-%2D") %>T00:00:00.000Z","on_behalf_of":"nsc","on_behalf_buno":null,"playbook":"presms_3retries_ws","call_script":"always_on","cta":{"offering":"TMKT","channel":"event_host","source":"Event","button":null,"product_id":"<%= x.product_display_code %>","vin":null},"crm":{"brand":"XXX","campaign_id":"1-9881sdakjsdjk7413468","campaign_name":"TEST_TEST","treatment_id":"1-1182391402

I'm running some reports for my organization and there are some metrics that are looking very similar: Would anyone know about the following issues?  What's the difference between Open vs Unique OpensWhy is there an Open Rate metric, but there is no Unique Open metric?What's the difference between a Click and a Unique Click?Why is there a Click Through Rate, but there is no Unique Click Through rate?What exactly is a click through as opposed to a click? Any help expanding on this would be much appreciated.  Best,    

hi,I'm looking for somebody who was able to install libre office 6 with Adobe campaign standardLibre office is need to export to Excel customs reports. I downloaded Libre office from his official site, unpacked all .rpm and set the few parameters i get from the support still, I'm unable to export to Excel .When I test Libre office (via commandline), libre office  generate also an error : does not find javasince java is already installed because used by campaign, some environments variable should be missing here also Hope you can help me.many thanks 

Using the DCE, how can we select other fields related to the recipient from the expression editor? It seems only OOTB tables are visible e.g Location, Postal address, Country/Region etc.  Related tables

Hi All Can anyone please help me to understand, how to read multiple files from the SFTP location. the below command picks one file per run. package -instance: [instance_name] -export:sftp/adobe/export/test.xml -spec:cus:PKGXXX -verbose Note: The above script is used in nlserver module.Thank you!