Adobe Workfront Fusion

Hi All,I've got a Workfront webhook as the first module of a Fusion scenario. The scenario is meant to run when the Home Team of an active Workfront user is updated - but it's not working.Here's how it's configured:Record type: User State: New state Filters: HomeTeamID Changed AND IsActive EQUAL true AND connection updates included Record Origin: Updated Record OnlyWhen I update an active user's Home Team, the webhook is not called so the scenario does not run.I did some testing and figured that the issue is caused by the filter IsActive EQUAL true.If I create a webhook withouth that filter, it just works fine. (Obviously it is also called when an inactive user's Home Team is updated - which is not what I want.)Record type: User State: New state Filters: HomeTeamID Changed AND connection updates included Record Origin: Updated Record Only Can someone please tell me what is wrong with this filter?Thank you,Tibor

Contributors: @deekshapai   Tame the chaos: Let user data tell you which bug to squash first!   In a world where digital experience defines customer satisfaction, addressing product issues quickly and efficiently is more important than ever. Traditional ticket or bug prioritization methods often rely on internal assessments or predefined severity levels. But what if we could prioritize issues based on how users actually interact with your website? This blog explores how integrating web analytics data with customer grievance systems can redefine the way you approach ticket management—by aligning issue resolution with real user impact.   Why Rethink Ticket Prioritization? Most ticketing systems—while great at tracking and assigning issues—don't tell you how a specific bug affects end users in real time. Imagine a minor visual glitch on a checkout page that's causing a 20% drop in conversions. Traditional prioritization might place it low on the list. But to the busine

I am attempting to filter out bundles that do not include a certain data point. Right now I have {{sort(71.body.data; "desc"; "entryDate")}}To get the most recent update, but I only need the most recent update posted by a specific user. As you can see below, I have one bundle with many data sets. I only need to pull the data sets that include a specific owner.id. Is this possible in a Set Variable or other module?  Thank you in advance 

Workfront Project status change only visible on refresh - If updated via FusionHello Everyone I have a scenario that listens to specific events and if matched, updates the project status. eg. If a Bug Task is closed, the project status changes from "Current" to "Production Ready". This works well however the only issue is that the status change is visible to the user only upon the workfront page refresh / reload. Is there a way we can enforce this change so that the workfront user is better informed ? ThanksHarish

Hello Everyone While trying to update a request in Workfront , I may either get a success or a Failure. After Success I can call a HTTP module to send the success Acknowledgement. However in case of failure I am not able to send the Failure acknowledgement. The Scenario stops at the WF module. Even if i add a Error handler, it doesn't allow me to add subsequent modules to get the error. Can anyone suggest the way to achieve this ? 

Hi Team - Looking for suggestions to solve "Export AEM DAM in CSV Sync Up based on changes periodically using Workfront fusion  workflow

In Workfront Fusion, when adding static JSON data using the createJSON module, is it necessary to use the parseJSON module to retrieve and access the JSON content, or are there built-in methods to directly access the JSON data without parseJSON module ?

Hello, Good da WF community. How can I assign an additional user to a task in Workfront Fusion without removing the original assignee?

I am brand new to Fusion and am needing to develop a scenario that will find all the Programs that have an empty field.  I am currently using "Search", but I get this error each time I run it, "The operation failed with an error. [422] APIModel V20_0 does not support field null (Project)".  Any suggestions or tips are greaty appreciated!  Thank you!

HelloI need to pull two different types of IDs from the data belowI need the user.id from each NTAG as well as each team.id from each NTAG.The goal is to have an array of IDs to include in a Update reply. [ { "body": { "data": [ { "ID": "68c0562903223440aff85176b936c54d", "objCode": "NOTE", "owner": { "ID": "62a0af46002ec17cbee98efaa8105fda", "name": "Fusion Integration", "objCode": "USER" }, "entryDate": "2025-09-09T16:30:33.128Z", "isReply": false, "tags": [ { "ID": "68c056290322345e296bfb31382c3c1d", "objCode": "NTAG", "team": null, "user": { "ID": "redacted",

We have a few scenarios running to create and get pdfs signed. As a last step I have a scenario to get the completed pdfs to be stored in the original request in Workfront. However, the scenario I have to search for signed Adobe Sign agreements isn't finding the recently updated agreements automatically. I have it set to run at regular intervals, but it never finds any updated agreements. Only when I go in and choose a set start date (a week or 2 back) and manually run the scenario, it then finds the updated agreements and stores them. Our vendor suggested it could be the scenario and Adobe Sign having differing time stamps. I have attempted to make the Adobe Sign account we use have a matching time zone to our fusion system, but it doesn't seem to affect the time stamp I see the signed agreements are marked with. I used to have the scenario run every 5 minutes, and have changed it to every few hours in an attempt to make up for the time discrepancy but so far it doesn't

Has anyone had luck with making the project view more visually appealing? Like alternating color bars? Just simple things like you can do in Excel or Word.

Hello,I'm using an External Lookup field set as a multi select.When the data comes into Fusion it sees multiple selected items as an Array as one would expect.The problem is when 1 item is selected it doesn't come in as an Array. It comes in as Text.When processing downstream, how do you deal with these type differences?  For example, adding the items to an existing array?  You can't use merge....Does anyone have a solution?thanks,Kelly

Hi! I'm currently building some scenarios for my company's Workfront instance and I would like to use Fusion to set the Planned Start Date to the Entry Date of the request. I have a Workfront > Misc Action module to convert an Issue to a Task and in the Planned Start Date field I have it mapped to the Watch Event module's Issue's Entry Date. However, when Fusion runs the scenario, the planned start date is not updated to reflect the entry date. Can someone help de-bug the scenario I have written? I've attached photos to show my modules and the results in Workfront.

I'm using Fusion to upload an attachment to Azure DevOps (ADO) attachments that came from Workfront (download document module). No errors are returned from the ADO api, but the file will not display within ADO. Also, the file size appears to have doubled in size, once in ADO.Has anyone else hit this issue?

Hello, I am running a scenario that finds the latest update/Note on a project and posts a reply to that Note.Only when I test this, it takes over 20 minutes to process this module. If I change the ObjCode to PROJ and use the ProjectID it works fine, it's when I switch it to NOTE and point it towards the specific thread that I am getting a very long processing time. Any ideas out there?

Hi team!Below a challenge, which one of you potentially has a solution for. Curious, and thanks in advance!!ChallengeAs a Workfront admin I want to create a custom field on a sub-task that concats several fields used in (sub)tasks higher in the task-hierarchy. We cannot seem to tackle this in Workfront. BackgroundOn sub-task level we like to create a calculated field specifying the naming convention of the document a design needs to create based on the sub-task. This calculated field used fields managed on several layers within this main task.  ExampleFilename: [skuNumber-productShortName-assetType], where:skuNumber is a field managed on the main taskproductShortName is a field managed on the 1st sub-taskassetType is a field managed on the 2nd sub-taskThe filename is a concat of these fields within the 2nd sub-taskAsk How can we achieve this in Workfront?Can we manage this outside of Fusion? And so: how? If not: how would you recommend creating this?

Hi, I am trying to remove spaces from values and concat them into a new field with Fusion such that we can easily provide information. This has to be done with Fusion because some of the information is on a higher task or even project level and are custom fields, so doing this with a calculated field is not an option. For now I have 5 fields that I want to concat into one field such that:Field 1: 1112222Field 2: CollectionField 3: Product DescriptionField 4: Volume in MLCombines into the field that shows: 1112222-collection-productdescription-volumeinml I managed to create the concat and also make it lower case using the lower() function. Now I tried to use the replace function by doing replace(fieldname;" ";"") but that does not seem to work. How can I get rid of all the spaces such that the name is just one string of text?

Hello Everyone Can anyone suggest how exactly this module works ? I dont see any details about the below in the documentation. Moreover unlike the documentation specification ,watch rows doesn't retrieve the list of updated rows but all rows. Is there a way to Iterate only on the newly added rows ?  ThanksHarish 

Hi, we#re looking to build on scenarios created by Prof Services into our Assets (managed Service) instance. Is there an API Explorer for Assets (managed Service) API's ? Thanks

When I'm trying to add the connector for Qualtrics I'm getting the following error:failed to call external rpc: failed rpc service call for qualtrics@1 attach:qualtrics: Received error response from rpc service: SC424 - failed to execute rpc call: [401] Status Code Error: 401failed rpc service call for qualtrics@1 attach:qualtrics: Received error response from rpc service: SC424 - failed to execute rpc call: [401] Status Code Error: 401I've used the Qualtrics API a little bit and I know the API key and data center I'm using are right but this isn't working and I'm not sure why. 

Hi Everyone,We recently received the Workfront announcement : ROPG access will expire in 29 days.We are currently using an OAuth2 application (web app). Could you please confirm whether this change will impact our setup? Also, I would appreciate any guidance on what areas I should review or check to ensure there’s no disruption.Thanks in advance for your support! Thanks in Advance!

Hello,  We don't use Google Forms.It would be very helpful to support Microsoft Forms in Workfront Fusion. https://forms.office.com/ Best,Edward

Hello Everyone I am trying to Authenticate to the Google system to use the Googe sheets API. I had chosen Production & Service account options in the dropdown followed by client ID and Client Secret (generated on GCP documentation here ) thats visible on click of advance settings. However below is the issue I am facing. Can someone send detailed steps that can be followed to overcome the issue below? Thanks Harish

Hello, I am trying to run a scenario that will allow an Update to be posted, but as a reply to another update on the same project. Is this possible? Thank you,Eric