Workfront Fusion Search module Record Type: Project User | Community
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Kelly_StarzEnt
Level 3
September 16, 2025
Solved

Workfront Fusion Search module Record Type: Project User

  • September 16, 2025
  • 3 replies
  • 177 views

Hi,

Screenshots attached......

I'm trying to remove a Project User from a project in the People area, when they are no longer assigned any Tasks.
I'm looking at the object Project User, which I believe is an array of the People on a Project.
When I use the Search module in Workfront, I get an error saying that the object PRTU isn't available even though it's in the module drop down selection.
'[422] PRTU is not a top level object and can't be requested directly in internal'
Has anyone faced this issue?

thanks,

Kelly

Best answer by RonnySu

Hi ​@Kelly_StarzEnt,  This is a tricky api call to create.   Here’s my setup…

 

Module: Workfront Custom API Call

 

To remove ALL users 

 

 

To replace a user…it gets a little more tricky

 

Same module slightly different api call…

 

{"projectUsers":[{"userID":"NEWIDGOESHERE"},{"userID":"NEWIDGOESHERE"}]}

 

 

3 replies

Kurt_Jones
Community Advisor
Kurt_JonesCommunity Advisor
Community Advisor
September 17, 2025

Kelly,

 

Instead of ID in your search, try User ID and see if that moves you forward.

    H
    harishdev
    Level 2
    February 16, 2026

    Do we have a solution for this issue ?

    I wanted to assign access to a user on a project. 
    When i try to create a record of type Proejct User (along with the Project & User ID), i get the same error as shown in the previous comment 

    Please let me know if anyone has tried this ? 

    R
    Adobe Employee
    RonnySuAdobe EmployeeAccepted solution
    Adobe Employee
    February 16, 2026

    Hi ​@Kelly_StarzEnt,  This is a tricky api call to create.   Here’s my setup…

     

    Module: Workfront Custom API Call

     

    To remove ALL users 

     

     

    To replace a user…it gets a little more tricky

     

    Same module slightly different api call…

     

    {"projectUsers":[{"userID":"NEWIDGOESHERE"},{"userID":"NEWIDGOESHERE"}]}

     

     

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