Workfront Fusion Search module Record Type: Project User | Community
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Level 3
September 16, 2025
Solved

Workfront Fusion Search module Record Type: Project User

  • September 16, 2025
  • 3 replies
  • 206 views

Hi,

Screenshots attached......

I'm trying to remove a Project User from a project in the People area, when they are no longer assigned any Tasks.
I'm looking at the object Project User, which I believe is an array of the People on a Project.
When I use the Search module in Workfront, I get an error saying that the object PRTU isn't available even though it's in the module drop down selection.
'[422] PRTU is not a top level object and can't be requested directly in internal'
Has anyone faced this issue?

thanks,

Kelly

Best answer by RonnySu

Hi ​@Kelly_StarzEnt,  This is a tricky api call to create.   Here’s my setup…

 

Module: Workfront Custom API Call

 

To remove ALL users 

 

 

To replace a user…it gets a little more tricky

 

Same module slightly different api call…

 

{"projectUsers":[{"userID":"NEWIDGOESHERE"},{"userID":"NEWIDGOESHERE"}]}

 

 

3 replies

Kurt_Jones
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 17, 2025

Kelly,

 

Instead of ID in your search, try User ID and see if that moves you forward.

If my response answered your question, please mark it answered, so others can find the answer
Level 2
February 16, 2026

Do we have a solution for this issue ?

I wanted to assign access to a user on a project. 
When i try to create a record of type Proejct User (along with the Project & User ID), i get the same error as shown in the previous comment 

Please let me know if anyone has tried this ? 

RonnySuAdobe EmployeeAccepted solution
Adobe Employee
February 16, 2026

Hi ​@Kelly_StarzEnt,  This is a tricky api call to create.   Here’s my setup…

 

Module: Workfront Custom API Call

 

To remove ALL users 

 

 

To replace a user…it gets a little more tricky

 

Same module slightly different api call…

 

{"projectUsers":[{"userID":"NEWIDGOESHERE"},{"userID":"NEWIDGOESHERE"}]}