Adobe Journey Optimizer

Hello,  I'd like to add an "one-click opt-out link" to my Email message at subscription level.Where/how can I associate the subscription list to my message? Documentation [1] says the following, which suggests it's possible somehow: Subscription: The opt-out applies to future messages associated with a specific subscription list. This option can only be selected if the current message is associated with a subscription list. [1] https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en#one-click-opt-out

Hi all, hope you are doing well Can someone explain to me what is wrong with this subdomain? Thank you very much.     Regards. 

Hi Community, We are working on a POC, where we try to read the Adobe Analytics data while abandoning a cart, But unable to read the values in email content while performing an action on the website. We had created an Event and reading that Event in a Journey and from that Journey we are passing some Contextual(eVar) values into Email content but those Contextual(eVar) values are not coming. We had followed this documentation Link  which requires configuration through AEP web SDK, but our client is not using web SDK, we are reading the Adobe Analytics data into AEP. Please note that when we try to Hit that event through POSTMAN we are able to receive the journey message and Journey report also gets generated, but for real case scenario it is not happening. Kindly Provide any suggestion/solutions if you had faced similar kind of scenario

Hi Team,   Can you please help me to subscribe profile by default to particular service while inserting data from Mailchimp?   It is urgent. Request all to please reply to ASAP.   Thanks, Saurabh    

Followed the walkthrough setup of app surfaces, data streams and extension installs for Mobile SDK with AJO service here, but unable to get the push notification to work.  Through the process you identify the app with a specific appId and connect via assurance to their validation checker, and at this step I add the appId to the iOS build, I connect it live to assurance and their validation checker and all data coming in from the physical phone comes up as expected - it shows the device token being used on the validation checker and says it's valid, shows the ECID that I'm able to verify on the device logs, but when I attempt to a push notification it states that it can't via Apple Notification Service to my device because of a bad device token.  Any insight here would be greatly appreciated - all of the rest of the steps and infrastructure seem to be aligned as expected.

We have configured the custom action with basic authentication, to send SMS using third-party tools, but when we use them in Journey, we get an HTTP error and Timed Out.As the following image shows: what could be the reason?

Hola,  I am working on a use-case where we need to check the actual day inside the journey canvas,For ex, Whether the day is Monday,Tuesday, etc As for as I have checked, I can't see this functionality within AJO but is there any functionality for this check ?Any suggestions are welcomed ! Gracias!

July 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   Audience composition You can now create composition workflows to combine existing Adobe Experience Platform audiences into a visual canvas and leverage various activities (split, enrich...) to create new audiences. Newly created audiences are saved back into Adobe Experience Platform along with existing audiences and can be leveraged in Journey Optimizer campaigns to target customers.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hi, We send out order confirmations and order ready at pick up location.We don't have the pick up location address en name available in the order ready at pick up location event, so what we do is this:In the order event, we write the pick up location to the profile and in the ready at pick up location e-mail we retrieve those fields from the profile to show them in the e-mail.It looks like this for the company name: {% let igCompany = "" %}{%#if contains(profile._clientname.igOrderEventsCollection, context.journey.events.`1154443460`._clientname.igOrder.igUid, false) %}{% let igCompany = regexGroup(profile._clientname.igOrderEventsCollection,concat(context.journey.events.`1154443460`._clientname.igOrder.igUid,"\\.igHomeDeliveryAddress.igCompany=(.*?);"),1) %}{%/if%} Then we can use the pick up location name in the e-mail as this: {{igCompany}} But sometimes we have special order were we don't have a order event for, but we do get a ready at pickup location events.We

Hi Journey Optimizer community! Check out this blog post by Jason Hickey, @jason_hickey, our Principal Product Marketing Manager, Adobe, highlighting the five capabilities recently released in Adobe Journey Optimizer: Top 5 capabilities recently released in Adobe Journey Optimizer   Abstract: We recently highlighted five capabilities in Adobe Journey Optimizer that you might not be using — but should be. From real-time event signals to dynamic content and precision geofencing, we uncovered hidden gems and shared the secret recipe that makes Journey Optimizer the most powerful next-generation customer journey management and engagement application in the market. With Adobe Summit EMEA having highlighted a host of fantastic new product announcements and innovations, today we are shining the spotlight on the biggest and most recently released capabilities in Journey Optimizer you can use today.   You can find the complete post here:&nb

https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/frequency-rules.htmlThe Frequency Rules currently only allow the use of either Email or Push notification channels. Will they include SMS in the future, or are there any current alternatives?    

Is it possible to send messages to the same email address or phone number multiple times within the same journey? Does Adobe Journey Optimizer filter out these duplicates?"

Today, I am thrilled to share an exciting development in the world of digital marketing: Adobe Journey Optimizer. In this post, we will explore how this powerful tool can help you maximize the efficiency of your customer journey strategies.In today's competitive landscape, a company's success heavily relies on its ability to deliver personalized and relevant experiences to customers at every stage of their journey. Adobe Journey Optimizer emerges as the ultimate solution for optimizing and automating your customer interactions, from acquisition to retention.With Adobe Journey Optimizer, you can:Design omnichannel experiences: Create and manage seamless customer journeys that span across multiple channels, including email, social media, SMS, and more. This tool enables you to deliver consistent and personalized messages at every touchpoint, enhancing your relationship with customers.Segment and profile your audience: Utilize real-time data to segment your customers into specific groups

Hi everyone, We are out with the 3rd edition of the Adobe Journey Optimizer Community Lens! Adobe Journey Optimizer Community Lens is your community newsletter that highlights the latest updates from the Adobe Journey Optimizer Community in one place. In this edition, we are sharing updates from April to June 2023, including, highlights from Experience League Live sessions, Journey Optimizer Q&A Coffee Breaks, the most viewed Adobe Journey Optimizer content on Experience League, the latest product releases, upcoming and past learning opportunities, and a lot more!   Adobe Journey Optimizer Community Lens 🚀LATEST RELEASES🚀 Learn about all the new capabilities, upgrades, improvements, and fixes that were included in the latest release for Adobe Journey Optimizer: Adobe Journey Optimizer Releases: [Release Update] Adobe Journey Optimizer April 2023 Release [Release Update] Adobe Journey Optimizer May 2023 Release [Release Update] Adobe Journey Optimizer June 2

Hi All,While trying to create a transactional campaign in adobe journey optimizer, I am getting the below error "The referenced campaign audience type is not allowed for the provisioned channels". I am usingEmail as channel and Email as identity for campaign configuration. PFB the screenshotCould anyone suggest the solution or root cause of this issue? Thanks in advance

How can I query the consent service dataset to retrieve opt-ins/out to subscription lists? consent service datasetGet Started with Datasets | Adobe Journey Optimizer

Hi, I have a journey which triggers an event (first activity) The parametrs in the event are - an array called "legs" and "customer Number" . I am using a condition activity to check if a specific value within the array exists.  Within the condition, I am passing the array and value as parameters using the "in" function. Below is the expression: If i check for the array at position 0, or at position 1, the expression looks correct with no error. However, if I want to search the whole array using "all()" the expression throws an error as below . How do I check if a value is present in all of the array?   Below is the schema structure:   Thanks in advance. Ishani

Is it possible to integrate the Adobe Journey Optimizer with Adobe Commerce. If yes can you please provide me with process for integration or configuration. 

Because of the high number of members we create journeys for, we cannot use the "Jump" custom action (moving someone from one journey to another). Could I instead try to do something similar where –at any given point in the journey– I could just add another segment qualification node and qualify a different segment of people? Would this work or would the journey just stop before the qualified profiles flowed into the second segment qualification node?  See the attached image to see how I would construct this journey in AJO.

Hello Community: I found this reporting setup in AJO configuration tab but couldn't find any documentation.What is the purpose of this option?ThanksAndrea 

Need API to redeem offers 

Maximize your mobile app’s potential with Adobe Journey Optimizer Use this thread to ask any questions related to the Experience League LIVE session titled, "Maximize your mobile app’s potential with Adobe Journey Optimizer" Recording URL:  Maximize your mobile app’s potential with Adobe Journey Optimizer  Event Description Learn the benefits of in-app messaging as a real-time engagement channel and how to configure and author personalized mobile app experiences in Adobe Journey Optimizer. Follow-up Community Q&A Coffee Break URL:  ☕[Adobe Journey Optimizer Community Q&A Coffee Break] May 31st, 8am PT: Ivan Mironchuk, Principal Product Manager, Peter Fransen, Principal Scientist, Jason Hickey, Principal Product Marketing Manager & Sandra Hausmann, Sr Product Marketing Engineer☕   Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

Explore the future of Journey Optimizer with the web channel and content experimentation Use this thread to ask any questions related to the Experience League LIVE session titled, "Explore the future of Adobe Journey Optimizer with the web channel and content experimentation" Recording URL:  Explore the future of Adobe Journey Optimizer with the web channel and content experimentation  Event Description The new web channel enables marketers to build web campaigns with a WYSIWYG visual designer. In addition, Journey Optimizer now allows you to experiment on content in any channel – email, web, push, in-app, sms, and more. Follow-up Community Q&A Coffee Break URL:  ☕Community Q&A Coffee Break, June 22nd with Adobe Journey Optimizer experts Robert Calangiu, Erik Wiener, Daniel Cristian Popescu & Alan Kirkham☕   Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

I'm trying to upload a zip file to the email designer inside AJO, everything gets uploaded but when I try to save I get this error. Is the maximum payload 2MB? Thanks

Explore the future of Journey Optimizer with the web channel and content experimentation Join us for our next Experience League LIVE event with Adobe Journey Optimizer experts - Robert Calangiu: Senior Product Manager, Erik Wiener: Director Platform Engineering and Daniel Cristian Popescu: Sr. Software Engineer. Recording URL:  Explore the future of Adobe Journey Optimizer with the web channel and content experimentation  Event Details The new web channel enables marketers to build web campaigns with a WYSIWYG visual designer. In addition, Journey Optimizer now allows you to experiment on content in any channel – email, web, push, in-app, sms, and more. Join our Adobe product experts to learn how you can use them today. Can't make it? Sign up anyway and we'll send you the recording afterward. We hope to see you there!   LIVE WEBINAR DATE: Wednesday, June 14th, 2023 LIVE WEBINAR TIME: 8 AM PT | 11 AM ET Adobe Presenters:Host, Sandra