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Level 2
May 3, 2023 8:28 AM UTC
Solved

SUBMIT A SUBDOMAIN

Hi all, hope you are doing well

 

Can someone explain to me what is wrong with this subdomain? Thank you very much.

 

 

 

 

 

Regards.

 

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Manoj_Kumar
Manoj_KumarAccepted solution
Community Advisor
May 9, 2023 4:16 AM UTC

Hello @bcollado1 

 

I did a DNS lookup for cx.blesscollectionhotels.com and don't see any entries against them. You must add the NS records in the DNS to make it work.

 

Also, ensure these entries do not conflict with any other NS record.

 

Manoj  | https://themartech.pro

4 replies

Level 4
May 4, 2023 1:38 PM UTC

Have you created the NS records at your hosting service? You need to do that before you can actually submit the subdomain 🙂 

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Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
May 9, 2023 4:16 AM UTC

Hello @bcollado1 

 

I did a DNS lookup for cx.blesscollectionhotels.com and don't see any entries against them. You must add the NS records in the DNS to make it work.

 

Also, ensure these entries do not conflict with any other NS record.

 

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Manoj  | https://themartech.pro
akshaaga
Adobe Employee
Adobe Employee
Jun 19, 2023 11:29 AM UTC

@bcollado1,

Did you publish the DNS record?

I can see an entry now. 

Can you confirm if this is still an issue?

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Sukrity_Wadhwa
Level 4
Jul 24, 2023 12:44 PM UTC

Hi @bcollado1,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!

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Sukrity Wadhwa