Do Frequency Rules allow the use of SMS? | Community
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Best answer by SatheeskannaK

@johnnyliao, Not sure SMS will be included in the future as part of the frequency rules. Here is something you can try to setup an attribute on the profile and capture the SMS sent using update activity then use that field to filter the profiles if they have received 'X' no of SMS in condition activity to branch them out.

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SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
July 14, 2023

@johnnyliao, Not sure SMS will be included in the future as part of the frequency rules. Here is something you can try to setup an attribute on the profile and capture the SMS sent using update activity then use that field to filter the profiles if they have received 'X' no of SMS in condition activity to branch them out.

Thanks, Sathees