Adobe Journey Optimizer

Hi,  Do we have a form capability in AJO similar to Marketo, so we want to be able to capture the customers details e.g., contact us forms or register for an event etc.? ThanksPreeti

Is it possible to use and implement AJO´s SDK to enable push messages through apps developed in Flutter?

Hi All,I'm currently exploring the capabilities of Adobe Journey Optimizer and its integration with push delivery. I'm curious to know more about the push delivery send time and the guardrails associated with it. Can anyone please provide insights into how Adobe Journey Optimizer determines the optimal push delivery send time considering ideal behavior from FCM/APNS? Could you also provide any information on  throttling limits associated with Push Deliveries in AJO.

We have a journey with streaming audience and are using a condition split for control group (90:10), however not sure what will happen when the counts are as low as 1. Will the journey send 1by 1 to target until the 10th person will go as control group ?  Is there any best way to build the control group?

Hello, We are looking for way to render to more than one offer in a given placement. Considering the scenario, a placement has a decision scope with an collection that has 6 offers in it. A profile is qualified for 3 offers out of 6 and we want to display all the 3 of them in the placement. Is there a viable solution for this? Thanks in advance.

Hi All,When I am trying to add a tracking URL in my SMS content and switch the journey to Test Mode I am getting below error.  SMS Content FYR Note: I am able to switch the journey to Test Mode and send sms successfully without tracking url. ThanksSankar

What is the maximum capacity of the asset repository and the maximum size of a picture? and is it feasible if two million people can click to open the image at the same time?

Hi,   We get some events triggered at 4 am at night and we want to wait until the next day at 9 am until we send the e-mails.  I saw that I could use the expression field for that, but I have no idea how to code it. I also couldn't really find it in the documentation.  So I basically want what is already an example in the picture,  but instead of wait till the end of the day, I want to wait till the next morning. How can I do that?    Thank you!   

In the Email Report, under Email - Tracking Statistics, it is showing 2 actions with the same email name but the other doesn't have an execution time. What is the difference between the two? Does it affect the reporting?  Thank you in advance!

This relates to the use of Offer Decisioning (OD) within AJO. Should a marketer have all possible offers eligible for a placement defined within one decision scope? Or can it be split between multiple decision scopes? And related to the above question: If OD does allow multiple decision scopes for a placement, does the OD Edge API support just placement in the getOffer call? And OD would determine the best offer to return among all the multiple decision scopes that a marketer has defined?

Hello,  I'd like to add an "one-click opt-out link" to my Email message at subscription level.Where/how can I associate the subscription list to my message? Documentation [1] says the following, which suggests it's possible somehow: Subscription: The opt-out applies to future messages associated with a specific subscription list. This option can only be selected if the current message is associated with a subscription list. [1] https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en#one-click-opt-out

Hi all, hope you are doing well Can someone explain to me what is wrong with this subdomain? Thank you very much.     Regards. 

Hi Community, We are working on a POC, where we try to read the Adobe Analytics data while abandoning a cart, But unable to read the values in email content while performing an action on the website. We had created an Event and reading that Event in a Journey and from that Journey we are passing some Contextual(eVar) values into Email content but those Contextual(eVar) values are not coming. We had followed this documentation Link  which requires configuration through AEP web SDK, but our client is not using web SDK, we are reading the Adobe Analytics data into AEP. Please note that when we try to Hit that event through POSTMAN we are able to receive the journey message and Journey report also gets generated, but for real case scenario it is not happening. Kindly Provide any suggestion/solutions if you had faced similar kind of scenario

Hi Team,   Can you please help me to subscribe profile by default to particular service while inserting data from Mailchimp?   It is urgent. Request all to please reply to ASAP.   Thanks, Saurabh    

Followed the walkthrough setup of app surfaces, data streams and extension installs for Mobile SDK with AJO service here, but unable to get the push notification to work.  Through the process you identify the app with a specific appId and connect via assurance to their validation checker, and at this step I add the appId to the iOS build, I connect it live to assurance and their validation checker and all data coming in from the physical phone comes up as expected - it shows the device token being used on the validation checker and says it's valid, shows the ECID that I'm able to verify on the device logs, but when I attempt to a push notification it states that it can't via Apple Notification Service to my device because of a bad device token.  Any insight here would be greatly appreciated - all of the rest of the steps and infrastructure seem to be aligned as expected.

We have configured the custom action with basic authentication, to send SMS using third-party tools, but when we use them in Journey, we get an HTTP error and Timed Out.As the following image shows: what could be the reason?

Hola,  I am working on a use-case where we need to check the actual day inside the journey canvas,For ex, Whether the day is Monday,Tuesday, etc As for as I have checked, I can't see this functionality within AJO but is there any functionality for this check ?Any suggestions are welcomed ! Gracias!

Hi, We send out order confirmations and order ready at pick up location.We don't have the pick up location address en name available in the order ready at pick up location event, so what we do is this:In the order event, we write the pick up location to the profile and in the ready at pick up location e-mail we retrieve those fields from the profile to show them in the e-mail.It looks like this for the company name: {% let igCompany = "" %}{%#if contains(profile._clientname.igOrderEventsCollection, context.journey.events.`1154443460`._clientname.igOrder.igUid, false) %}{% let igCompany = regexGroup(profile._clientname.igOrderEventsCollection,concat(context.journey.events.`1154443460`._clientname.igOrder.igUid,"\\.igHomeDeliveryAddress.igCompany=(.*?);"),1) %}{%/if%} Then we can use the pick up location name in the e-mail as this: {{igCompany}} But sometimes we have special order were we don't have a order event for, but we do get a ready at pickup location events.We

https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/frequency-rules.htmlThe Frequency Rules currently only allow the use of either Email or Push notification channels. Will they include SMS in the future, or are there any current alternatives?    

Is it possible to send messages to the same email address or phone number multiple times within the same journey? Does Adobe Journey Optimizer filter out these duplicates?"

Hi All,While trying to create a transactional campaign in adobe journey optimizer, I am getting the below error "The referenced campaign audience type is not allowed for the provisioned channels". I am usingEmail as channel and Email as identity for campaign configuration. PFB the screenshotCould anyone suggest the solution or root cause of this issue? Thanks in advance

How can I query the consent service dataset to retrieve opt-ins/out to subscription lists? consent service datasetGet Started with Datasets | Adobe Journey Optimizer

Hi, I have a journey which triggers an event (first activity) The parametrs in the event are - an array called "legs" and "customer Number" . I am using a condition activity to check if a specific value within the array exists.  Within the condition, I am passing the array and value as parameters using the "in" function. Below is the expression: If i check for the array at position 0, or at position 1, the expression looks correct with no error. However, if I want to search the whole array using "all()" the expression throws an error as below . How do I check if a value is present in all of the array?   Below is the schema structure:   Thanks in advance. Ishani

Is it possible to integrate the Adobe Journey Optimizer with Adobe Commerce. If yes can you please provide me with process for integration or configuration. 

Because of the high number of members we create journeys for, we cannot use the "Jump" custom action (moving someone from one journey to another). Could I instead try to do something similar where –at any given point in the journey– I could just add another segment qualification node and qualify a different segment of people? Would this work or would the journey just stop before the qualified profiles flowed into the second segment qualification node?  See the attached image to see how I would construct this journey in AJO.